Michael Fitzpatrick
Michael Fitzpatrick at EchoPark Automotive Charlotte
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Michael Fitzpatrick

Head of Sales

EchoPark Automotive Charlotte

3648 E Independence Blvd
Charlotte, NC 28205

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7 Reviews
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7 Reviews

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7 Reviews of Michael Fitzpatrick

March 21, 2024

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Drove up to purchase a used EV after calling to confirm that they could process the irs used ev tax credit multiple times on the phone. When I got there I was told that they were unable to do this due to t More

by Josh A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 27, 2024

EchoPark Automotive Charlotte responded

Marth/J.A. looks like we didn’t meet expectations. We apologize for any inconvenience you experienced due to the incorrect information you received on our ability to process the Federal EV tax credit. At this time, we are still waiting to be setup with the appropriate agency, that oversees this credit. And we also apologize for the miscommunication regarding our appearance protection package. Thank you for leaving this review so we can make improvements.

September 24, 2023

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Employee Rating

I live out of state and this dealer refused to sell me a car unless I physically went into their store 2 hours drive from me. They said they had to prevent fraudulent purchases. Then why did a dealership More

by panthertatt
Recommend Dealer
No
Oct 11, 2023

EchoPark Automotive Charlotte responded

Looks like we didn’t meet expectations. Thank you for leaving this review so we can make improvements.

July 20, 2022

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Employee Rating

Salesman Tony was great. Manager did not seem to appreciate our business and was kind of snobbish. He was short and didn't seem to care if we purchased a car or not. Date More

by granthamrandy
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Ramirez

Jul 26, 2022

EchoPark Automotive Charlotte responded

We are sorry to hear you had a less than stellar experience during your visit to EchoPark Charlotte. Your feedback and the time you took to share it are greatly appreciated.

March 17, 2022

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Employee Rating

Dustin “D’Maxx” was beyond exceptional. Having worked in customer service myself for 7 years, I can confidently say that his customer service is top of the line. Fitz was also wonderful! E More

by haleycloyd88
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin “D’Max” Mullinax

Mar 17, 2022

EchoPark Automotive Charlotte responded

haleycloyd88 We are glad to know you had a great service experience with Dustin and Fitz here at EchoPark Charlotte! Our goal is to tailor the visit to each individuals needs and it sounds like they met that expectation 100%. Thank you for taking the time to share feedback about your visit and remember we are here if you have any questions or concerns. Take care!

February 02, 2022

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Employee Rating

Been a long time friend of Dustin have bought countless vehicles from him, Best in the business. Couldn’t be happier. More

by Tjkulhawik
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin “D’Max” Mullinax

Feb 03, 2022

EchoPark Automotive Charlotte responded

Tjkulawik, Thank you for taking the time to share what we already know - Dustin focuses on providing our guests an awesome buying experience. We are looking forward to your next visit!

January 26, 2022

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Employee Rating

The process was pretty quick and simple. The Salesmen were so kind and I’m super happy with my car! More

by Rahjasmith80
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Forbes, Robert Keen , Patrick Murphy

Jan 27, 2022

EchoPark Automotive Charlotte responded

Rahjasmith80 thanks for your time and letting us know how Steve and the team at EchoPark Charlotte was able to provide you a great service experience.

November 10, 2021

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Employee Rating

Pearless experience with Kim ElCora. She is well experienced, fun and helping person. She offered my daughter a donut from the tray she had by the desk . She made sure we were comfortable and took t More

by nonnafrikitona
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Elcora

Nov 11, 2021

EchoPark Automotive Charlotte responded

Thank you for sharing your experience with Kim, and Michael, during your visit at EchoPark Charlotte. We are happy to pass on your compliments to them both, and the team that works to make this a great buying experience. Thank you again for taking the time to let us know how we did. Take care.

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