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Kristopher Kilgore
Kristopher Kilgore at Lithia Hyundai of Odessa

Kristopher Kilgore

Service Manager

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

Contact Me
4.3
45 Reviews

Dealership Experience

2 yrs, 3 mos

Languages Spoken

English English

4.3

45 Reviews

Write a Review

45 Reviews of Kristopher Kilgore

September 16, 2025

Dealership Rating
Employee Rating

nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice More

by ISAIAH.HINOJOS
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales, Juan Rodiguez, Bryan Morse

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Sep 17, 2025

Lithia Hyundai of Odessa responded

Thank you so much for your enthusiastic feedback! We’re delighted to know you had a positive experience with us.

September 16, 2025

Dealership Rating
Employee Rating

Hyundai dealership is very professional and on piont very understandable and care of customers like More

by LOUSAMANCE.3799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Bettis, Brian Smith, Eric Gonzales, Juan Rodiguez, Bryan Morse, Amy Cordova, Joe Jordan, Jesse Wright

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Sep 17, 2025

Lithia Hyundai of Odessa responded

Thank you for sharing such kind words about your experience. It's wonderful to know that our team's professionalism and customer care made a positive impression. Your feedback is truly appreciated.

September 13, 2025

Dealership Rating
Employee Rating

It was good but very slow. Were there for over 2 hours and we were the fourth car in line. More

by BABYBOY0709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales, Juan Rodiguez, Bryan Morse

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Sep 17, 2025

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback and for your patience during your visit. We understand that wait times can be frustrating, and your comments are appreciated as we strive to provide a more efficient experience. Your input helps us continue to improve for all of our guests.

September 11, 2025

Dealership Rating
Employee Rating

Service was fast and friendly. Was told of what service had been finished and what service was being done. More

by FAWNDA1235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales, Juan Rodiguez, Bryan Morse

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Sep 12, 2025

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and highlighting the speed and friendliness of our team. It's great to know you felt well-informed throughout your visit. Your feedback is truly appreciated.

July 31, 2025

Dealership Rating
Employee Rating

Servicing is very good and fast. They all are very polite and smiling faces, thank you so much for your service. More

by TIALTAUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales, Juan Rodiguez, Bryan Morse

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Aug 01, 2025

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and kind words about the team. It's wonderful to know that you found the service to be efficient and that the staff made you feel welcome. Your feedback is truly appreciated.

July 25, 2025

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Employee Rating

It was a great experience during my visit. They did the oil change and filters in a very timely manner. They also informed me of a recall and took care of that at the same time. More

by BRIANSMITH105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Eric Gonzales

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Jul 28, 2025

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and for taking the time to leave this review. It's wonderful to hear that the service was efficient and that you were kept informed throughout your visit. Your feedback is greatly appreciated.

July 19, 2025

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Employee Rating

I got an oil change done. I went to Sam’s Club while my car got done. It was fast and easy. More

by MIRANDA_DANIELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales, Juan Rodiguez, Bryan Morse

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Jul 22, 2025

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and for choosing us for your oil change. It’s great to hear that the service was fast and easy, and that you were able to take care of other errands while your car was being serviced. Your feedback is truly appreciated.

July 04, 2025

Dealership Rating
Employee Rating

Tha people there are so kind and explain evering what it needs and thay do a good job More

by LUPEEEE2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales, Juan Rodiguez, Bryan Morse

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Jul 08, 2025

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and for highlighting the kindness and helpfulness of the team. It’s wonderful to hear that everything was clearly explained and that you were pleased with the quality of work. Your feedback is greatly appreciated.

June 27, 2025

Dealership Rating
Employee Rating

Great Customer Service! Eric was very friendly and courteous., Service department let me know exactly what was needed for my car . And was given options on how to go about More

by DONNADIAZ999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales, Juan Rodiguez, Bryan Morse

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Jun 30, 2025

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience with Eric and our service department. It’s wonderful to hear that you felt informed and supported throughout your visit, and that having options made the process easier for you. Your feedback is truly appreciated.

June 27, 2025

Dealership Rating
Employee Rating

Quick and easy to set up the appointment. Brought the car in for an electrical check and possible alternator change. Was called after assessment to find out that the car battery is the prob More

by Buford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales, Juan Rodiguez, Bryan Morse

Report | Print
Jun 30, 2025

Lithia Hyundai of Odessa responded

Thank you for sharing your experience, Buford. It's wonderful to hear that the appointment process was smooth and that the team was able to quickly identify and resolve the issue with your car. Your kind words about the service manager and repairman are greatly appreciated.

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