Kwanza Washington
Kwanza Washington at Crown Buick GMC

Kwanza Washington | Page 32

Service Customer Relations

Crown Buick GMC

2121 Clearview Pkwy
Metairie, LA 70001

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4.7
391 Reviews

Dealership Experience

20 yrs, 6 mos

4.7

391 Reviews

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391 Reviews of Kwanza Washington

May 26, 2023

Dealership Rating
Employee Rating

Outstanding service team! Thorough and personable. Everyone is knowledgeable, professional and eager to get everything taken care of in a timely manner. More

by stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner , Dwain in service was terrific!

Jul 12, 2023

Crown Buick GMC responded

We appreciate your review! Thank you for taking the time to share your experience. We are committed to providing excellent service, and your feedback reaffirms that we're on the right track. We appreciate your trust in us and can't wait to serve you again. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

May 26, 2023

Dealership Rating
Employee Rating

Perfect for my needs I have no problem or complaints about any one at this time More

by GARYDORSEY58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner

Jul 12, 2023

Crown Buick GMC responded

We appreciate your review! Thank you for taking the time to share your experience. We are committed to providing excellent service, and your feedback reaffirms that we're on the right track. We appreciate your trust in us and can't wait to serve you again. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

Jul 13, 2023

GARYDORSEY58 responded

Thanks for everything. No problem s

May 23, 2023

Dealership Rating
Employee Rating

My appointment was for 8:00am, the service department took my vehicle at 7:30am and completed the work by 8:45 am. Great service. More

by HUBBARDD83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner

Jul 12, 2023

Crown Buick GMC responded

Thank you for your positive feedback! We're delighted to hear that you had a great time with us. We truly value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

May 15, 2023

Dealership Rating
Employee Rating

Dwane did an awesome job on Saturday by himself. I was impressed being last in line down the block from the dealership. Before I knew it, he was interviewing me about my malfunctioning engine light. More

by THORE100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwane

Jul 13, 2023

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

May 13, 2023

Dealership Rating
Employee Rating

Very professional and helpful I’m finished with my comments great job Thank you Until next visit More

by CCOBB33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner

May 12, 2023

Dealership Rating
Employee Rating

I have been a customer since 1992 and I have been nothing but pleased with the expert service and friendliness. More

by JLCJ69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner , Chris in Service, Vince in Parts, Mike and Joe in Body & Paint.

May 10, 2023

Dealership Rating
Employee Rating

Turned truck in before 10am appointment. Showed up at 230pm and still not ready, had to wait until almost 430 before it was done regardless I had a 10am appointment time. Additionally, sti More

by christopher.r.stagg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robin Gurtner

May 05, 2023

Dealership Rating
Employee Rating

Very professional great service comfortable waiting , they always have the customer confidence and the same faces makes you feel at home More

by NICKPASTRANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner , The whole staff are very nice

April 30, 2023

Dealership Rating
Employee Rating

Busy service department. Service was completed timely and did a good job of providing a service report on all areas of the truck beyond just the oil change. More

by STEVEN.DUNHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner

April 27, 2023

Dealership Rating
Employee Rating

I never have a problem when I get service. Definitely pleased. Thank you for such good service. More

by SGAGLIANO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner

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