Kyle Ansley

great service . the staff set the expectations of the what needs to be done and the prices were fairly explained.. the staff set the expectations of the what needs to be done and the prices were fairly explained.. More

by TLSF88 Verified Customer Verified Customer

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Team was quick to greet me when I pulled into service bay. Team was very quick and professional to get my information. Service tech was very professional and asked good questions to find out if there was bay. Team was very quick and professional to get my information. Service tech was very professional and asked good questions to find out if there was any issues. All around good service team and service professionals. More

by HEATHBAKER24 Verified Customer Verified Customer

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Great service advisor ; highly recommend for all Toyota services. I’m a happy customer and will be back for other services services. I’m a happy customer and will be back for other services More

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First time bought vehicle here for 5k services and changed out two new tires. Tires services done right. But the 5k never got it done. But still check off the service statement was done. That’s very w changed out two new tires. Tires services done right. But the 5k never got it done. But still check off the service statement was done. That’s very wrong seem like cheating customers if nobody paying attention and double check the service here. More

by AARONTRANFW89 Verified Customer Verified Customer

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Rating based in part because they tell you that a rating of less than five is considered failure. I told them not to send a survey if they did not want honest feedback. They sent the survey. of less than five is considered failure. I told them not to send a survey if they did not want honest feedback. They sent the survey. More

by SMYTH.MICHEL Verified Customer Verified Customer

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They worked really hard, got the job done right, I was in and out in a decent time. and out in a decent time. More

by BLAKEPIERCE095 Verified Customer Verified Customer

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The Freeman Toyota dealership send us a maintenance offer on Oil change and State Inspection done for free,we thought was a good offer ,send the car for oil change and state Inspection, but at the end of s on Oil change and State Inspection done for free,we thought was a good offer ,send the car for oil change and state Inspection, but at the end of service ,they tell us the machine was not working for the state inspection mmmm, right !!! They lie about that, can you believe in a dealership a machine out of work means money,I don't believe ,I will never come back to this dealership!!! More

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Very nice, polite and very helpful, i had a very good experience with my service agent. experience with my service agent. More

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I needed the tire pressure light turned off. I was at my appointment 30 minutes early. Three and a half hours later I was told it would cost $1,508.47 : $686.40 for labor, $689.47 for parts, $69 I was at my appointment 30 minutes early. Three and a half hours later I was told it would cost $1,508.47 : $686.40 for labor, $689.47 for parts, $69.95 for shop charge, and $62.65 tax. I did not tell them I needed any thing other than for them to turn off the light, I don’t need a tire pressure light to tell me my tires are low. I have a pressure garage that cost me $5.00, I have eyes to see that my tires might be low, and I can tell by driving my car that if it is pulling to the right or left I need to check my tires with my $5.00 tire gauge. I declined the estimate total presented to me, paid the $99.95 inspection fee and left Freeman’s Toyota extremely disappointed, with my tire pressure light still on, and I would never recommend this dealership to a living soul. More

by DAIRYLOU515 Verified Customer Verified Customer

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Freeman is always courteous and is very through when I bring my Camry in for service. The wait time is generally between 1 - 1 1/2 hrs and I get a complimentary wash.Freeman Toyota will always have my bus bring my Camry in for service. The wait time is generally between 1 - 1 1/2 hrs and I get a complimentary wash.Freeman Toyota will always have my business. More

by KMUNDY919 Verified Customer Verified Customer

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