I waited a little bit to write my review so I could see
how the purchase played out over a few months. When I bought the car for my daughter, the sales person was very friendly and not pushy. He let us dr
how the purchase played out over a few months. When I bought the car for my daughter, the sales person was very friendly and not pushy. He let us drive a couple different cars, and worked with us when we ultimately made our decision. The whole buying process was quick and we were not there long, very smooth. An issue arose with the title , the post office apparently attempted to deliver it and I didn’t receive it. The post office said they delivered it back to the dealership. I was pretty angry to put it lightly, and I called the Honda store and asked where my title was, I was mad, but they worked with me in resolving the issue, literally daily too, I was under the impression it was delivered back to the dealership, because that’s what the post office told me , but it turned out that when I had USPS dig deep, USPS admitted they lost the “package.” Bob Rohrman Honda ended up helping me get another temporary tag thru the bmv, which they didn’t have to do, and super quickly got me a replacement title. The reason I’m mentioning all of this is they were super cool in handling it all even tho I was very angry over the whole thing, and helped me out with stuff they really didn’t have to do. Would recommend. The car has been great so far as well, daughter loves it. Thank you.
More
by JJGRZYCH
Verified Customer
Verified Customer
Mar 03, 2023 -
Bob Rohrman Honda responded
Thank you for sharing your experience with us! We're happy to hear it went well working with our team and hope your daughter enjoys her new vehicle. We truly appreciate your feedback!
Tyler was my sales person.
I can't say enough nice things about him. He explain things carefully and was patient to answer all of my question. If I decide to buy another vehic
I can't say enough nice things about him. He explain things carefully and was patient to answer all of my question. If I decide to buy another vehicle I will ask for him. Thank you Tyler for being there for me.
More
by B16291110
Verified Customer
Verified Customer
Feb 26, 2023 -
Bob Rohrman Honda responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Honda, we look forward to having you as one of our valued customers for many more years to come!
Kyle was great at communicating the status of our
vehicle. We appreciated his thoroughness. Thanks.
vehicle. We appreciated his thoroughness. Thanks.
More
by POOHBEARCOPELAND
Verified Customer
Verified Customer
Other Employees Tagged:
finance guy - Jason I think
Feb 23, 2023 -
Bob Rohrman Honda responded
Thanks for sharing your thoughts about your experience with Kyle and our team here at Bob Rohrman Honda. We appreciate your business and hope to see you again soon!
Wonderful service.
Never tried to up sell me once. Fast and efficient all the way through!!! 10/10 would lease again
Never tried to up sell me once. Fast and efficient all the way through!!! 10/10 would lease again
More
by Braden Fish
Verified Customer
Verified Customer
Feb 06, 2023 -
Bob Rohrman Honda responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Braden, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.
Well I got the car I wanted but nothing more, you would
think after spending this kind of money you would at least get a key chain. Maybe a fruit basket and to get questioned about things wrong with your b
think after spending this kind of money you would at least get a key chain. Maybe a fruit basket and to get questioned about things wrong with your brand new car.
More
by SWFLCAP
Verified Customer
Verified Customer
Feb 03, 2023 -
Bob Rohrman Honda responded
Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Mar 07, 2023 -
Bob Rohrman Honda responded
Hello, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (765) 340-2204 at your earliest convenience to discuss how we can turn your experience into a positive one.
Great working with this dealership and Kyle.
We would recommend them to anyone, they made everything simple and straightforward.
We would recommend them to anyone, they made everything simple and straightforward.
More
by DEPOGRIG
Verified Customer
Verified Customer
Jan 29, 2023 -
Bob Rohrman Honda responded
It's fantastic to hear that Kyle provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bob Rohrman Honda!
I keep getting emails from you and you have the wrong
person. I reached out to the dealership to check on this and was told that my email address would be removed. Please remedy the situation.
person. I reached out to the dealership to check on this and was told that my email address would be removed. Please remedy the situation.
More
by SUSANHODGE
Verified Customer
Verified Customer
Jan 26, 2023 -
Bob Rohrman Honda responded
Providing a positive experience is our top priority, and we're sorry that we failed here. Please send us a message with your contact information so that we can look into this issue. We sincerely apologize for an inconvenience.
Very cooperative people.
Wonderful buying experience. I am expecting the similar cooperation in future. Thanks
Wonderful buying experience. I am expecting the similar cooperation in future. Thanks
More
by SAGNIK.CHEM
Verified Customer
Verified Customer
Jan 15, 2023 -
Bob Rohrman Honda responded
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
This was our first experience with Kyle thought we have
bought several Hondas at this dealership. Kyle was very pleasant, knowledgeable and went over and above to make us comfortable while waiting on paper
bought several Hondas at this dealership. Kyle was very pleasant, knowledgeable and went over and above to make us comfortable while waiting on paperwork, etc. He kept us informed during the waiting period for our van. We had a minor issue with a non-functioning wire to the USB ports in the van and he assisted us with getting it replaced quickly. We will continue to use Bob Rohrman Honda for future purchases.
More
by LBMCKEE
Verified Customer
Verified Customer
Jan 12, 2023 -
Bob Rohrman Honda responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kyle and our team, and we look forward to working with you again.
Wonderful group to work with.
Kyle was great and I would buy another car from him.
Kyle was great and I would buy another car from him.
More
by CHERLEECO
Verified Customer
Verified Customer
Other Employees Tagged:
Finance representative was great too.
Dec 29, 2022 -
Bob Rohrman Honda responded
We are very happy to hear that Kyle provided you with such a positive experience! We sincerely value your business and look forward to your next visit.