Kyle Dias | Page 9

Kyle was super understanding when helping me choose my next car. He followed up often and streamlined the buying process. When I decided to come back two days after my initial visit, Kyle had the car read next car. He followed up often and streamlined the buying process. When I decided to come back two days after my initial visit, Kyle had the car ready and the paperwork pending. Awesome customer service! More

by Kiara Ealy Verified Customer Verified Customer

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Best customer service! Thank you Carlton, Kyle, and finance team for helping me get the best offer on my new Tuscan! Definitely would recommend to anyone looking for a new vehicle! finance team for helping me get the best offer on my new Tuscan! Definitely would recommend to anyone looking for a new vehicle! More

by JJCHAVEZ.1220 Verified Customer Verified Customer

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George was great to work with. Even though he was new he did not act like he was. I would recommend people to come to him in the future did not act like he was. I would recommend people to come to him in the future More

by CARRELL.M.STEPHEN Verified Customer Verified Customer

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I would recommend checking Edmund Hyundai out, but be aware of some things. I have some good an bad things to report. First the negatives. Charging $600 doc fee in my opinion is unethical. That is the re aware of some things. I have some good an bad things to report. First the negatives. Charging $600 doc fee in my opinion is unethical. That is the real big reason for questioning this dealership. This can probably be negotiated, but charging that upfront is unacceptable on other media sources I will spread the word on these fees. My experience took 5 hours long. The first 2 hours were me being picky, but after a deal was agreed on, it still took 3 hours to get everything signed. This too is entirely too long and really put me off on the dealership experience. They were buys, but they need to be able to do better. With the sales team I agreed to a 2.5% finance offer, but when I got to the back to sign the papers I found this to be a "mistake." No matter a true mistake or not, it is very suspect to change the finance deal at the point where the customer is ready to sign and ready to get on with the deal. Finally I purchased my vehicle over 10 days ago and they still have yet to find the model I purchased. Now the positive. The sales person worked very hard to show me what I wanted and he did a great job of showing all the options I requested. They are very open to bringing the car and paperwork to you which is very nice and I appreciate that. At the same time, that is the game now a days and if they are unwilling, I think other dealers are. They also set me up in a very nice loner as I wait for my car, so I appreciate that. Overall there were some good and bad to my experience, but some parts of the sale raised suspicions, especially the $600 doc fee, and the changing of the financing percentage. More

by SantaFe21 Verified Customer Verified Customer

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The salesmen who assisted me in my car buying experience were wonderful! The 1 star is for lack of care with COVID from everyone else including management. I saw more than 10 employees walking around with n were wonderful! The 1 star is for lack of care with COVID from everyone else including management. I saw more than 10 employees walking around with no mask. The manager himself did not have a mask. Desks were not wiped down before transferring customers into an office where other customers were previously sitting. When my husband mentioned lack of masks to front desk employee she just shrugged her shoulders and said “we see each other everyday”. This is not a good enough excuse for not abiding by Edmonds mask mandate. I would like to give 5 stars since the two salesmen who assisted me throughout were very friendly and DID have masks the entire interaction. We are in a pandemic and should not have companies slacking in mandating the employees to wear a mask. That is of greatest importance and for that reason I give 1 star. More

by IridianS Verified Customer Verified Customer

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I don't remember the names of all the folks I dealt with, but they all made me feel comfortable dealing with them and treated me with a proper level of respect, as any customer should be treated. This was wh but they all made me feel comfortable dealing with them and treated me with a proper level of respect, as any customer should be treated. This was what drove me to pass other closer dealers in order to deal with Edmond Hyundai. More

by jim2823 Verified Customer Verified Customer

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Very professional. Made buying our car a pleasant experience, though we wish they could find a way to shorten the process and time customer has to spend there. The young man who helped us, Kyle, was experience, though we wish they could find a way to shorten the process and time customer has to spend there. The young man who helped us, Kyle, was courteous, very helpful and a pleasure to work with. Our finance person was also very helpful. More

by SANDISTN Verified Customer Verified Customer

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I was pleased with the service.My sales person was I was pleased with the service. My sales person was hardworking, courteous, and took the extra step on a snowy messy day to make my trip a happy one. I was pleased with the service. My sales person was hardworking, courteous, and took the extra step on a snowy messy day to make my trip a happy one. More

by Johnathan Verified Customer Verified Customer

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Just an awesome dealership from the time you pull onto the lot and from the time you leave! Definitely a 5 Star dealership! Kyle Dias was awesome very knowledgeable on the car I purchased. Dallas Morgan w the lot and from the time you leave! Definitely a 5 Star dealership! Kyle Dias was awesome very knowledgeable on the car I purchased. Dallas Morgan was off the chain in getting the payments where I needed them to be! And last but not Jordan Morgan closed the deal, this guy was excellent to say the least. Excellent dealership....... More

by a41blue Verified Customer Verified Customer

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Everyone was great. They treated me with kindness and had all the patience in the world. I love my new car!! I couldn’t have asked for anything more. all the patience in the world. I love my new car!! I couldn’t have asked for anything more. More

by dana.l.may Verified Customer Verified Customer

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