Kyle Haley
Kyle Haley at Suburban Buick GMC of Troy

Kyle Haley

Service Manager

Suburban Buick GMC of Troy

1850 W Maple Rd
Troy, MI 48084

Contact Me
3.9
8 Reviews

Dealership Experience

19 yrs, 11 mos

Industry Experience

19 yrs, 11 mos

3.9

8 Reviews

Write a Review

8 Reviews of Kyle Haley

October 22, 2025

Dealership Rating
Employee Rating

On-time appointments. Great communication. Quick oil service. I so appreciate the professionalism of this service department. They value their customers. More

by Terrain25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2025

Suburban Buick GMC of Troy responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Buick GMC of Troy.

September 20, 2025

Dealership Rating
Employee Rating

Friendly, helpful staff. .Easy to schedule appointment to have part installed. Car was returned cleaner then when it was dropped off. Overall, very good experience. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat Trombley

Sep 22, 2025

Suburban Buick GMC of Troy responded

Thank you so much for the 5 stars! We strive to provide a professional and friendly environment for our customers, so it's great to hear we hit the mark for you! Come back and see us again soon at Suburban Buick GMC of Troy!

April 05, 2025

Dealership Rating
Employee Rating

My 2013 Buick Regal GS had a knock/clunk from the front suspension. CarFix on Rochester Rd said my right front strut was bad, but it sounded like the front stabilizer bar links to me. Well I have been taki More

by khodges3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 01, 2025

Dealership Rating
Employee Rating

Awesome service, it was very helpful, we were in and out in a very short time More

by LR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 17, 2024

Dealership Rating
Employee Rating

They did an excellent job placing me in my new vehicle. They were efficient and helpful with all of my questions. More

by Samanthatocco1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Adams , Dane Tocco

July 15, 2024

Dealership Rating
Employee Rating

Your salesmen are rude, your mechanics either don't communicate well or the salesmen misrepresent what is said. They interrupt, don't listen, and try to avoid customers who aren't purchasing additional More

by monique.angelich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Roger - sales person

Jul 18, 2024

Suburban Buick GMC of Troy responded

Hi, we regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. If I can discuss with you, please call me at 248-430-9363. John Gangler-General Sales Manager

Jul 18, 2024

monique.angelich responded

John, I purchased my vehicle in 2019, and have repeatedly given feedback about the horrible service and how rude the sales people have been/are. It's lovely that you finally responded ****4 years**** after my first service complaint. (I have submitted 4 prior to this one) I've already sold my Buick - as is - for $7,000-- less than 24 hours after your salesperson laughed and lowballed me, claiming my car wasn't worth 300.00. I will be sharing my _horrible_ experiences, and telling everyone I know how terrible your sales/service people are in order to save them from having the same impatient, patronizing, humiliating, frustrating, and EXPENSIVE service I received. Your dealership lost my business permanently. Don't contact me again.

June 25, 2024

Dealership Rating
Employee Rating

Worst customer service I’ve ever experienced and they tried to sweep the rug underneath me by changing our contract without consulting me. Then when I call to talk someone no one answers or calls back! More

by Playboyjthomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

March 15, 2023

Dealership Rating
Employee Rating

Recalls and major internal engine damage (bent push rod)caused multiple repeat repairs. No response by management. This vehicle was newly purchased, and I have had two no start /towing problems. More

by michael4565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Swanson

Dealership Inventory (288 Vehicles)

new 2026 GMC Sierra 1500 car, priced at $63,580
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $63,204
2026 GMC Sierra 1500
new
Volcanic Red Tintcoat exterior
Automatic
Four-wheel Drive
used 2018 Jeep Grand Cherokee car, priced at $16,995
2018 Jeep Grand Cherokee
used
Billet Silver Metallic Clearcoat exterior
Automatic
Four-wheel Drive
used 2017 Cadillac CTS car, priced at $15,000
2017 Cadillac CTS
used
Phantom Gray Metallic exterior
Automatic
All-wheel Drive
new 2025 Buick Enclave car, priced at $54,545
2025 Buick Enclave
new
Moonstone Gray Metallic exterior
Automatic
Front-wheel Drive
used 2021 GMC Yukon XL car, priced at $41,250
2021 GMC Yukon XL
used
Onyx Black exterior
Automatic
Four-wheel Drive