Kyle Lohmeyer

I bought my truck from here a couple years ago and had to bring it in for recall related problems. Even just the check in process was ridiculous. I scheduled the service in advance and no one was of help whe bring it in for recall related problems. Even just the check in process was ridiculous. I scheduled the service in advance and no one was of help when walking in. After I finally got it checked in they gave no rental car. They didnt even look at my truck for several days and continously gave deadlines that kept slipping, along with parts that needed to be ordered. They wouldn't even give a rental until I reminded them that the recall warranty covered it. Once I got the truck back they called me to come back and have it serviced again because the recall they said they did, they actually didn't do it and now Ford wouldn't reimburse them until it was. I was told it would be a quick 30 minute in and out which then turned into a 2 hour wait with absolutely zero inconvenience compensation. I will not be back to this dealer and will actively tell others to avoid it. They will happily waste your time and expect you to just accept it, even if you were a customer of theirs getting that vehicle serviced in the same dealership. AVOID AND GO SOMEWHERE ELSE! More

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I did not feel pressured to purchase. I felt I was well informed throughout the entire buying process. Excellent vibe from all I was in contact with. I felt I was well informed throughout the entire buying process. Excellent vibe from all I was in contact with. More

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