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Kyle Morales
Kyle Morales at Brandon Hyundai

Kyle Morales | Page 7

Service Technician

Brandon Hyundai

9915 E Adamo Dr
Tampa, FL 33619

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4.5
188 Reviews
4.5

188 Reviews

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188 Reviews of Kyle Morales

February 21, 2023

Dealership Rating
Employee Rating

All aspects are considered, top priority for them is to go beyond customer service. They Nailed It! More

by jesstrinity89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Otero, Kegan Mayers, Lesley Feliciano, Roc Battle, Jody Glass, Ebb Williams , Harold De La Cruz, Andrew Lynough, Garrett Reid

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February 16, 2023

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Employee Rating

Service advisors are decent always takes care of me when I bring my car in for repairs, and also fits me in a rental for the time that I needed for More

by BNB6266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harold De La Cruz, Fatan,Abel

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February 13, 2023

Dealership Rating
Employee Rating

Everyone was very nice and helpful. My car was ready quickly. It was a great experience. More

by krysniccab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Otero, Kegan Mayers, Tori Krupiak, Lesley Feliciano, Roc Battle, Rosa Sparks, Jody Glass , Harold De La Cruz, Garrett Reid

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December 01, 2022

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Employee Rating

Brandon Hyundai has been a dealership that I can depend on for quality service and in a timely manner. More

by James Sucarichi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Otero, Kegan Mayers, Tori Krupiak, Lesley Feliciano, Roc Battle, Rosa Sparks, Jody Glass , Harold De La Cruz, Garrett Reid

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Mar 22, 2023

James Sucarichi responded

Been using Brandon Hyundai for a little over a year since my local dealership that I bought my 2018 Sonata Sport from (Wesley Chapel Hyundai) has gone totally down hill and it takes over a month just to schedule an oil change. I have been very happy with Brandon Hyundai for all the services that I have recieved included some warranty work they have done on my vehicle. I have always had dealership service my car for every need. But, on my most recent scheduled visit for an oil change on 3/20/23, I was told that oil changes have gone up on price. From the usual $39.95 to now $80.00. I was shocked and was told by the service advisor that everything is going up in price. So I will be looking for better pricing for future oil changes elsewhere. On top of this, when my car was done and I had to pay, I did not receive a multipoint inspection sheet with my paperwork. When I asked if they stopped doing multipoint inspections the service advisor said that I will be getting it electronically. Well, 3 days have past and I never received my multipoint inspection. Cost of services have gone up but quality of services are going down. Not happy.

November 20, 2022

Dealership Rating
Employee Rating

My Hyundai team did an excellent job with my latest repairs. Very courteous staff & attentive. More

by Max110818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Irizarry , Harold De La Cruz

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October 28, 2022

Dealership Rating
Employee Rating

I had a really caring and professional service technician. He made sure that I was taken care of and kept me informed at all times. More

by ATHOMKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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October 25, 2022

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Employee Rating

Worst experience of my life with a dealership. Took more than a month for my car to get fixed and told me twice it was ready and to get the car but when I show up both times they have some issue s More

by JAREDGRAUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mario Otero, Kegan Mayers, Tori Krupiak, Rosa Sparks, Jody Glass, Ebb Williams , Harold De La Cruz, Garrett Reid, Jasmine Wiley

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October 13, 2022

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Employee Rating

Left 5 messages for the service dept over 2 days…NOBODY ever bothered to return my calls …lousy customer service !!! More

by ONCEMOOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mario Otero, Kegan Mayers, Tori Krupiak, Lesley Feliciano, Roc Battle, Rosa Sparks, Jody Glass , Harold De La Cruz, Garrett Reid

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September 28, 2022

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Employee Rating

The service center is sucks. They are very unprofessional and the really careless about clients More

by BEAUSEJOUOBED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mario Otero, Kegan Mayers, Lesley Feliciano, Rosa Sparks, Jody Glass , Harold De La Cruz, Garrett Reid, Jasmine Wiley

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September 06, 2022

Dealership Rating
Employee Rating

Great personalized service, comfortable waiting area even amidst the building, while knowing I can trust their work. More

by Jeannie Weiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 08, 2022

Brandon Hyundai responded

Thank you for the wonderful review, Jeannie!

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