Kyle Murphy | Page 7

Great attention and service from Joe. The car was ready in the same day Thanks The car was ready in the same day Thanks More

by ferfrp Verified Customer Verified Customer

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Kyle was a pleasure to deal with in the sales dept. Did everything needed to make the sale go smoothly Did everything needed to make the sale go smoothly More

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So far my experience with BMW of West Chester has been great. Everyone is very courteous and knowledgeable. great. Everyone is very courteous and knowledgeable. More

by patalum69 Verified Customer Verified Customer

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One of the best car experiences I’ve had and that includes Mercedes and Audi. I will recommend WC BMW to family and friends! includes Mercedes and Audi. I will recommend WC BMW to family and friends! More

by pshields824 Verified Customer Verified Customer

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From the initial greeting all the way to signing on the dotted line- Kyle was 5 stars! He did everything he could to provide a white glove experience for me as a buyer. Thank you for rolling out the red ca dotted line- Kyle was 5 stars! He did everything he could to provide a white glove experience for me as a buyer. Thank you for rolling out the red carpet, Kyle! Kyle provides outstanding customer service. He is brilliant when it comes to his product knowledge, and he holds a very genuine personality. If any of those 3 qualities are what you’re looking for in a sales agent- Please look no further! Ask for Kyle! More

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Really excellent experience, Kyle never made us felt pressured to make a decision, excellent knowledge of the cars, process and communication was always timely. Thank you, we love our new car! pressured to make a decision, excellent knowledge of the cars, process and communication was always timely. Thank you, we love our new car! More

by Danielle.barone Verified Customer Verified Customer

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Kyle Murphy was outstanding from beginning to end! Kyle made the experience smooth and easy. So happy he took the call the day I called. He did everything right from the start! He is one the reason I Kyle made the experience smooth and easy. So happy he took the call the day I called. He did everything right from the start! He is one the reason I decided to shift gears from Audi to BMW. He was not an obnoxious sales guy. Always greeted us with a smile and always responded to any emails the same day. Truly one of the best experiences I have had purchasing a new car. The entire dealership is great from the time you walk through the front door with that great reception desk. Great smiles welcome you and you know this is where your next car is coming from. Thanks again to Kyle for your outstanding salesmanship and the entire BMW of West Chester team. More

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Kyle was great to work with. Low pressure and eager to ensure all of our requests were considered. Great follow up checking in to make sure we were happy with our purchase. Low pressure and eager to ensure all of our requests were considered. Great follow up checking in to make sure we were happy with our purchase. More

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The staff was super friendly and efficient. They took the time to answer all of my questions and make sure I was comfortable. They worked with me on my lease trade-in. Best of all, I was in and They took the time to answer all of my questions and make sure I was comfortable. They worked with me on my lease trade-in. Best of all, I was in and out with my new car in no time. More

by fellm100 Verified Customer Verified Customer

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No significant complaints about the dealer; however, recently there is less to differentiate it from the average BMW or other premium brand dealer. The service department continues to operate at a high recently there is less to differentiate it from the average BMW or other premium brand dealer. The service department continues to operate at a high level with a very professional team. On the other hand, the level of effort and personalization from the sales department has fallen off notably. Good dealer but not as excellent as it used to be. More

by jamesrbrown Verified Customer Verified Customer

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