Kyle Reynolds

My brand new 2025 150,000. 00 Corvette experience at gettel. Started February when I brought my car to gettel to get factory problems fixed.. My car was damaged by the body shop 00 Corvette experience at gettel. Started February when I brought my car to gettel to get factory problems fixed.. My car was damaged by the body shop. Scratches over spray miss alignment of top seat was turned black car inside covered in dirt. Paint with dirt paint feels like braile this is how JP was giving me back my car on 3 occasions.. We did the best we can we can't get it perfect JP,s words! Service side broken door panel installed & nothing said 3 rd door panel leather pealing. Guy that installed the door panel is on my cars PDR video redline/ multiple High reving to my engine 4 to 5 times.. The body shop guy is on video talking about taking my car on a Joy Ride 2 times Kyle Ben JP could Care less. I can't fire the guy I don't have enough help. Ben I thought these cars could not be redlined. JP just don't give a xxxx! My car left at idle for 18 minutes till the car shuts it's self off. Multiple people driving my car up to 7 times a day. The engine has a dry sump oil system that can't be left at idle! Still getting nothing fixed as of now I am only allowed so many words so I will run out of space B4 I can tell the whole story. I found a leaking bottle of Wax in my fronk. Did anyone care no! Did they wax my fresh paint job yes! JP calls your car is ready. I asked is everything taken care of yep JP says. I get there my car is covered in dirt under the paint scratches on both sides of the car over spray on my car my driver's seat in now black it was orange the door panel is now covered in dirt the driver's side is covered in some smeared stuff to cover up a scratch and over spray. But again JP we can't get it perfect. My car came in perfect! I get the car back the 3rd time still dirt in the paint top is misaligned. Please have James gettel contact me or Robert Bisplinghoff the CEO.i have 3 weeks of PDR videos people reading this set your cars to valet mode or teenagers mode when dropping off your car who is going to cover the long term damage to my engine! Caused by gettel employees? Who decided to rag on my car caught on video! Let's talk strips that were supposed to be ordered in June per Sandra said she did so for my car .the hood strip has dirt under strip roof strips coming up. Convertible top strip removed to fix 2 small paint chips. My car is being sub out to a company to install the strips Kyle said on 9/24 he personally made sure everything was ordered. My appointment was 10/14 on 10/13 the company had not yet received confirmation of the ok. Or the strip package. The company got approved to install the strips mid morning 10/13 & was told I had the strip package. I now go to gettel to check on the strip package. Kyle is at lunch Sandra has convently went home sick I was told. Well only one of 8 strips were found. Nothing else was there. They have had 8 months to do this job to get the strips ordered. Kyle response was short of making a trip to Michigan I don't know what to say. You had 8 months to get the part's!( My opinion the body shop has destroyed the value of my car. The employee has destroyed my engine due to high reving the engine. & Multiple times my car was left at idle) they ad my car 3 weeks from all the people driving my car around the dealership I got my car back almost unempty. ( JP had asked me not to leave a review because he was mostly the problem. That it would fall back on Kyle. So I waited till xxxx just kept getting worse! I brought this up to Kyle when I confronted him on the PDR videos. Kyle,s response was please let us make it right. Well to this day it keeps going south! More

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Curtis is the man always ask for Curtis, Service manager Chris is great! and Assit manager Kyle keeps everything in order. Great operation they have here! Chris is great! and Assit manager Kyle keeps everything in order. Great operation they have here! More

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gave my truck to them because of a lifter collapse and got it back with the check engine light blinking (this happend 3 times btw) they only replaced the one side of the lifter failure and not both and th got it back with the check engine light blinking (this happend 3 times btw) they only replaced the one side of the lifter failure and not both and they gave it back so they ran it with all the metal shaving in the oil running it through the oil pumps and everything so the metal shaving will stay in that oil no matter the oil changes you do and proceed to mess up the motor even worse in the future and all the managers have to say is sorry. if i could rate it 0 stars I would. More

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Amazing customer attention. I was treated as if I was family. Went above and beyond to show me features and such. Step by step an easy process. Not my first purchase but by far I was treated as if I was family. Went above and beyond to show me features and such. Step by step an easy process. Not my first purchase but by far the easiest, that’s hard to find! More

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I am always reminded of my yearly -car service. People in the office are very helpful and courteous. People in the office are very helpful and courteous. More

by RINASANTACRUZ Verified Customer Verified Customer

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Very friendly staff, and very skilled mechanics, they know exactly what was wrong with my suv, and fixed it very well and very efficiently know exactly what was wrong with my suv, and fixed it very well and very efficiently More

by Dionarobinson2101 Verified Customer Verified Customer

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Pretty seamless process from scheduling to drop off. Video of diagnostics and service quite handy. Video of diagnostics and service quite handy. More

by cfreemanpt Verified Customer Verified Customer

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I feel the dealership is trust worthy. The staff is pleasant and keep you updated on the progress. The staff is pleasant and keep you updated on the progress. More

by sheajs3501 Verified Customer Verified Customer

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Mark Gordon did a great job in handling the upgrade of our 2018 Buick Lacrosse to a 2019 Buick Encore. Since moving to Florida from California, we needed and wanted a smaller car as we were not driving th our 2018 Buick Lacrosse to a 2019 Buick Encore. Since moving to Florida from California, we needed and wanted a smaller car as we were not driving the long distances any longer. Thanks to your entire staff for handling this purchase as I have done in the past. I am a dealer man but I have it so I will see you all at my next service, thanks again More

by gbiddington@icloud.com Verified Customer Verified Customer

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Excellent job on my 2018 GMC Canyon Denail! The service department was very easy to deal with and extremely accommodating. Thank you! The service department was very easy to deal with and extremely accommodating. Thank you! More

by tdmdevelopment Verified Customer Verified Customer

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