Kyle Stevens | Page 10

I have been going in for over 15 years to get multiple vehicles serviced and never have I waited 3 hours for an oil change and tire rotation. Then the associate could not figure out how to bill my servic vehicles serviced and never have I waited 3 hours for an oil change and tire rotation. Then the associate could not figure out how to bill my service properly and I continued to wait. I did receive a 20 off my bill but the service was sub par at best. I never had any issues with a tire sensor and for some reason the sensor coincidentally went bad immediately after my service which included a tire rotation. I was told that I needed a new sensor for one tire that would cost about 175 ( never provided a direct quote). Very frustrating experience overall and I will no longer be coming back. More

by andywag877 Verified Customer Verified Customer

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The communication was clear and service was good. I needed a tire sensor and was quoted $150. I went straight to America's tire got it done for $86. There are OEM parts that are better quality, I needed a tire sensor and was quoted $150. I went straight to America's tire got it done for $86. There are OEM parts that are better quality, but when it comes to parts that you know most competitors can get should be considered a lower profit margin. Better to get the sale then not at all. Keep the customer as a one stop shop at Chase. More

by jortega Verified Customer Verified Customer

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Very friendly and helpful I like when there's something wrong with vehicle. They'll tell you right away what's wrong with it or don't need to change right now. wrong with vehicle. They'll tell you right away what's wrong with it or don't need to change right now. More

by djonq65 Verified Customer Verified Customer

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Chase sent out holiday coupon states $30 of service or repairs on bottom exculdes oil changes / a oil change is scservice repairs on bottom exculdes oil changes / a oil change is scservice More

by Rsddaman@aol.com Verified Customer Verified Customer

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Mark is a very nice person. And so is everyone else at quick lube that’s why I keep going back to chase. and I love how they give you a coupon to use. And so is everyone else at quick lube that’s why I keep going back to chase. and I love how they give you a coupon to use. More

by Carrasco3204 Verified Customer Verified Customer

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No communication at all! Had to bring vehicle back multiple times still not fixed no consideration for the customer. Had to bring vehicle back multiple times still not fixed no consideration for the customer. More

by Roxy2o9 Verified Customer Verified Customer

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I’ve been going to Chase for a while now and the customer service is amazing! Kyle is truly a Godsend- back in August, my car wasn’t starting because of a battery issue. I came into Chevy pretty late in the service is amazing! Kyle is truly a Godsend- back in August, my car wasn’t starting because of a battery issue. I came into Chevy pretty late in the day & although they were really busy & also short staffed, Kyle made it a point to actually do the work on my vehicle himself just to make sure I was able to get my kid to school the next day. I will never forget that. The staff there is great! They are all so friendly and I plan to continue to bring my vehicle there whenever it needs service. Thank you all! More

by nathalie.m.ochoa Verified Customer Verified Customer

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I had a great experience buying my car. everybody I dealt with took very good care to make sure I had a pleasant experience.oh, and I love my malibu everybody I dealt with took very good care to make sure I had a pleasant experience.oh, and I love my malibu More

by granpamark209 Verified Customer Verified Customer

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Professional, competent, courteous. Purchased three vehicles from chase Chevrolet. No pressure sales approach. Will purchase our next there also. Purchased three vehicles from chase Chevrolet. No pressure sales approach. Will purchase our next there also. More

by PICKLEBALLGUY Verified Customer Verified Customer

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I just want an oil change and not a tires rotation, I love the convenience of the hours, and thanks to all employees r helpful love the convenience of the hours, and thanks to all employees r helpful More

by orlando2216 Verified Customer Verified Customer

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