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Kylee Thompson
137 Reviews
Born and raised in Crawfordsville, shipped off to the Navy for 11 years where I deployed 4 times across the pond as a Naval Hospital Corpsman! I love laughing, breaking the mold of selling cars, and I absolutely LOVE giving the best experience ever. If you want to have a timely, trustworthy, and exciting car buying experience...come see #kyleecares! Visit; Kylee Cares at Bob Rohrman Toyota on Facebook for HAPPY customer photos!
Read more137 Reviews
Write a ReviewDealership Experience
8 yrs
Industry Experience
8 yrs, 3 mos
Specialties & Trainings
Toyota Master Certified
137 Reviews of Kylee Thompson
April 26, 2021
Kylee Thompson is amazing! She was very attentive and friendly. The team was able to get us into exactly what we wanted. Kylee made sure we were happy and was very upfront about everything from the get g friendly. The team was able to get us into exactly what we wanted. Kylee made sure we were happy and was very upfront about everything from the get go. I could not be happier with the experience we had. More
by KJPETERSON09
Verified Customer
April 06, 2021
Quick helpful no hassle and great experience. Good quality and on time worked over and made it happen. Great team good sales department very polite. Thank you. quality and on time worked over and made it happen. Great team good sales department very polite. Thank you. More
by JOEBUDKA35
April 06, 2021
Kylee was calm, listened to my requirements provided excellent customer service. I expect great service going forward. The price was right good value for the money excellent customer service. I expect great service going forward. The price was right good value for the money More
by MARKWALTON060
Other Employees Tagged: Brock Odle
April 06, 2021
Kylee was great. She made the test-drive easy and was low-pressure when it came to finishing the sale. We had some back and forth about the value of my trade-in, but it all ended in a win-win. Thanks for low-pressure when it came to finishing the sale. We had some back and forth about the value of my trade-in, but it all ended in a win-win. Thanks for the chance to save an extra $750 with the March Madness promotion. More
by Greg
Other Employees Tagged: Drew Vance
March 15, 2021
Thoughts for when dealing with repeat buyers especially if they're buying the same vehicle model. Have your people do some research on the prior owned model that's being traded so you can advise the custo if they're buying the same vehicle model. Have your people do some research on the prior owned model that's being traded so you can advise the customer on what the changes are on the new one. I had a 2018 LE and upgraded to a 2021 XLE premium package. Went to gas up yesterday and couldn't figure out where the fuel tank release was since it was not on the floor next to the driver seat as was in the 2018. Ended up popping the hood first when using the manual to locate. Also advise when features are no longer "standard option" like the CD player. Given I upgraded and had an CD player in both the 2015 & 2018, that should have been pointed out. There's an assumption when someone is getting a "premium package" so things like that make for any unhappy customer when we find out after the fact they're missing.. Lastly, why you would sell an XLE Premium package vehicle and not include floor mats is ridiculous. Again shouldn't be an expectation on the customer's part to ask for them to be included, especially in a leased vehicle. I advised my salesperson as I was transferring my belongings to the new vehicle that I needed the mats and have been advised they had to be ordered and will be mailed to my house. Kylee was an excellent person to work with so I am only pointing fingers at your management staff on these issues. It's all about proper training. More
by KELLYBRIDGES527
March 04, 2021
Kylee made the process flawless. Kylee is the one you need to call. Kylee overcame the stigma Rohrman dealerships have. Kylee is exceptionally friendly and will provide the small things that most ignore. need to call. Kylee overcame the stigma Rohrman dealerships have. Kylee is exceptionally friendly and will provide the small things that most ignore. More
by DKJEWELL1104
March 02, 2021
Fabulous sales with Kylee, prices and service that can’t be beat. We will definitely buy here again and will only come here for service— even though its 35 miles away! We checked other places and other pri be beat. We will definitely buy here again and will only come here for service— even though its 35 miles away! We checked other places and other prices and Rohrman Toyota is the best. More
by JRMMEM624
February 27, 2021
I was treated with kindness and made to feel welcome and everyone was awesome and so helpful😊 I would recommend Stone and Brian to anyone who is looking to buy a car, they were both the best👍🏼 everyone was awesome and so helpful😊 I would recommend Stone and Brian to anyone who is looking to buy a car, they were both the best👍🏼 More
by MAKINGSMILES62
Other Employees Tagged: ZAC KINCH, Stone Dalton , Brian Carlson
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