Kylor Messmer

Very competent staff. They listen to you and are willing to deal with you. They make buying a new car pleasant and timely. The dealership itself is very comfortable and They listen to you and are willing to deal with you. They make buying a new car pleasant and timely. The dealership itself is very comfortable and relaxing. One of te best dealerships I’ve ever encountered! More

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Collin was amazing! You should all buy your car with him. He was so helpful and took the time to ensure the car I drove off with was exactly what I wanted and within my You should all buy your car with him. He was so helpful and took the time to ensure the car I drove off with was exactly what I wanted and within my budget. I recommend all first time car buyers to work with him! More

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Terrible service, they sold me a car with no AC, then I had to take it in to get the AC fix. Gabrielle in Service was awful to deal with. The first time they just charged it with freon and the AC worked had to take it in to get the AC fix. Gabrielle in Service was awful to deal with. The first time they just charged it with freon and the AC worked for one day, then it stopped. I had to take it back and Gabrielle would not call me back for 3 weeks, I finally asked to be changed service advisor, and they gave me Troy who is very efficient. I took the car in and they fixed the condenser, then I went to pick it up and the AC still didn't work. They kept if for another 4 days and finally changed the compressor. Mazda obviously is lacking in the Quality Control of both new cars, and then in their service department. No apology has been made for selling me a defective car, nor for wasting all the time trying to get it fixed. I will not be purchasing another Mazda car in the future. More

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From start to finish, this was a great car buying experience! Collin was super helpful and spent plenty of time showing me different models and explaining the features and value for each. I didn’t fe experience! Collin was super helpful and spent plenty of time showing me different models and explaining the features and value for each. I didn’t feel any pressure to buy, but ended up loving the CX-30. The financing process was a breeze and the finance manager made sure to go over everything in my contract. Overall, this is a great place to buy a car! More

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Great service which was done in a timely manner. Everyone was very polite and knowledgeable. Everyone was very polite and knowledgeable. More

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A great experience shopping for a new vehicle, I appreciate everything and everyone I encountered. appreciate everything and everyone I encountered. More

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Never been treated worse at a stealership. Contacted the General Manager to complain and he couldn't even be bothered to respond. Run to any other dealership in town. Contacted the General Manager to complain and he couldn't even be bothered to respond. Run to any other dealership in town. More

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This dealership pulled a bait and switch. Not one but two members of the sales team told me they could go with my OTD offer on a vehicle and they came back with some ridiculous quote where th Not one but two members of the sales team told me they could go with my OTD offer on a vehicle and they came back with some ridiculous quote where they made up a ridiculously high number, applied a discount (which brought it to my offer), then charged me with thousands of dollars in add-ons and fees which, at the end of the day, they wouldn’t back down on. They wasted my time and theirs just to toy with me and then tell me to jog on. DON’T GO HERE FOR A FAIR DEAL OR GOOD USE OF TIME! More

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Took my daughter to buy a CX30, Chad was a nice guy to sell us a car but not to give us service afterwards. They lost a key and promised to send us a replacement, been almost two year, emailed Chad not lo sell us a car but not to give us service afterwards. They lost a key and promised to send us a replacement, been almost two year, emailed Chad not long ago again and no response. We got a hold of the manufacture and same BS,. whatever you do do not buy at this dealer and stay away from Mazda products. , More

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Let me just say Chad is the best sales representative I have ever met. He was patient with me, created a zero-pressure experience, and provided me with the best suggestions based off of my wants and needs. have ever met. He was patient with me, created a zero-pressure experience, and provided me with the best suggestions based off of my wants and needs. He has provided me with attentive service while I have been out of the country and has successfully helped me secure my vehicle. I will be happy to recommend Horne Mazda to anyone I know looking for a vehicle. More

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