LANCE STILL | Page 2

Everything was wonderful except the detailing of the car. After getting it home the inside of the windows and carpet under and between the seats were still filthy. After getting it home the inside of the windows and carpet under and between the seats were still filthy. More

by ron0510 Verified Customer Verified Customer

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I’ve purchased 3 vehicles from him and every time he’s been professional and understanding. He communicates and is honest. Would highly recommend. been professional and understanding. He communicates and is honest. Would highly recommend. More

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They were kind, hospitable and professional. Drew was very impressive, very knowledgeable with no pressure. If you are good with the price, this is the dealership for you! Drew was very impressive, very knowledgeable with no pressure. If you are good with the price, this is the dealership for you! More

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Very welcoming atmosphere. Drew was great to work with - very friendly and knowledgeable. He even made a point of including our daughter in the discussions. We had previous Drew was great to work with - very friendly and knowledgeable. He even made a point of including our daughter in the discussions. We had previously bought a Subaru at the Toledo dealership and will not be going back as this was a far superior experience. More

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I live in Indiana and found this car online. Charly answered the phone and went right to work locating the car and answering my questions. He understood that I didn't want to make a 2 hour trip Charly answered the phone and went right to work locating the car and answering my questions. He understood that I didn't want to make a 2 hour trip unless I was fairly certain I would be bringing the car home. He worked with me on getting me closer to the trade-in value I wanted vs the manager's initial offer. I was also able to have a soft credit check pulled to know where I stood. When I declined a hard credit check without seeing the vehicle first, he was understanding and didn't pressure me at all. The whole buying process took several hours, but we were acknowledged by several employees who weren't even helping us, and Charly remained friendly and patient despite working past closing time. He even showed us some other newer vehicles and their features while we waited for the Finance dept. I'd be happy to purchase from them again, even from 2 hours away. More

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Did fine. Staff were helpful. The initial trade in value was super low but so appreciate they came up. Staff were helpful. The initial trade in value was super low but so appreciate they came up. More

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Chase was gracious enough to help us find a vehicle that we could afford and that we liked. He personally made sure that we found a vehicle to fit our needs. We will be purchasing our next vehicle with Ch we could afford and that we liked. He personally made sure that we found a vehicle to fit our needs. We will be purchasing our next vehicle with Chase as our salesman. More

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