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LaToya Tenton
LaToya Tenton at INFINITI Of Orland Park

LaToya Tenton

Service Advisor

INFINITI Of Orland Park

8550 W 159th Street
Orland Park, IL 60462

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4.9
156 Reviews
4.9

156 Reviews

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156 Reviews of LaToya Tenton

February 23, 2026

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Employee Rating

Michael was very helpful and the service did not take long. I came in due to the recal. More

by MYKETAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Christine Griswold

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Feb 23, 2026

INFINITI Of Orland Park responded

Thank you for sharing your experience! We’re glad Michael was helpful and that your service was quick, especially for the recall. We appreciate you trusting us with your vehicle. Best Wishes, INFINITI Of Orland Park

February 20, 2026

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Employee Rating

Same professional services with new merger. I will continue to use the Infinity services in Orland. More

by Dr. P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Christine Griswold

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Feb 23, 2026

INFINITI Of Orland Park responded

Thank you for your continued trust! We’re glad you’re enjoying the same professional service and look forward to seeing you again! Best Wishes, INFINITI Of Orland Park

February 15, 2026

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Employee Rating

Tentative feed back on the progress of my vehicle, inspection, maintenance needed friendly and was available if I had any questions. More

by ALC_60603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Christine Griswold

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Feb 16, 2026

INFINITI Of Orland Park responded

Thank you for your thoughtful feedback! We’re glad you felt informed throughout the inspection and maintenance process and that our team was friendly and available to answer your questions. We truly appreciate your trust and look forward to assisting you again! Best Wishes, INFINITI Of Orland Park

February 01, 2026

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The dealership has been moved to a new location. That location is clean and smaller. More

by TANYAWATKINS
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Service Time
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Recommend Dealer
Yes
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Feb 02, 2026

INFINITI Of Orland Park responded

Thank you for sharing your feedback! We’re glad you noticed our new location and appreciate the clean, refreshed space. We look forward to continuing to provide you with a great experience there! Best Wishes, INFINITI Of Orland Park

January 26, 2026

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Service dept very professional and prompt and friendly. The calls and the pick-up staff was comfortable to work with was a very cold day I thought at first thought the whole service was going to be cance More

by MARIA4101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Christine Griswold

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Jan 26, 2026

INFINITI Of Orland Park responded

Thank you for sharing your experience! We’re glad our team could provide professional, prompt, and friendly service, even in the cold. We’re happy we could make things easier for you—it means a lot that you felt taken care of! Best Wishes, INFINITI Of Orland Park

January 21, 2026

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She Was Very Helpful and polite, Keep Up The Good Work 😊 and She Nice great job More

by TINAB359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2026

INFINITI Of Orland Park responded

Thank you for the kind words! We’re glad to hear she was very helpful and polite. We truly appreciate your feedback—great job indeed! Best Wishes, INFINITI Of Orland Park

January 19, 2026

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Employee Rating

Infinity of Orland moved location to Nissan of orland and I was extremely disappointed with the level of service. We waited close to 5 minutes and no one ever came out to greet us. Waiting room was small and More

by LGRAIBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Cescato, Christine Griswold , I did not have any interaction with anyone. Customer service was extremely poor. I will not be returning to this location.

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Jan 19, 2026

INFINITI Of Orland Park responded

We’re very sorry to hear about your recent experience. Your feedback is important, and we apologize for the delays and lack of service you encountered. We are reviewing our processes to improve the experience for all our customers and hope to have the opportunity to better serve you in the future. Please contact our service manager Austin Polcyn to further discuss. Best Wishes, INFINITI Of Orland Park

January 16, 2026

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Employee Rating

Latoya was great. She was efficient and personable. Pleasant to work with. The complimentary valet was awesome and greatly appreciated. More

by GIBBST1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Valet

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Jan 16, 2026

INFINITI Of Orland Park responded

Thank you for the great feedback! We’re glad to hear Latoya provided efficient and personable service and that you enjoyed the complimentary valet. We truly appreciate you taking the time to share your experience and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

January 15, 2026

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Employee Rating

Very nice clean and organized dealership. Never have had a problem. Employees are very nice and professional., More

by JACQUEHUEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2026

INFINITI Of Orland Park responded

Thank you for the kind words! We’re glad to hear you consistently have a great experience and appreciate our clean, organized dealership and professional team. We look forward to continuing to serve you! Best Wishes, INFINITI Of Orland Park

January 06, 2026

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Employee Rating

Very courteous and professional. The service was great! My car was evaluated and finished in no time. More

by HOUSTONMORGAN555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2026

INFINITI Of Orland Park responded

Thank you for your kind words! We’re glad to hear our team was courteous and professional and that your service was completed quickly. We appreciate your trust and look forward to seeing you again! Best Wishes, INFINITI Of Orland Park

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