Lacey Chapman
Lacey Chapman at Ron Tonkin Chevrolet

Lacey Chapman

F&I Director

Ron Tonkin Chevrolet

122 Northeast 122nd Avenue
Portland, OR 97230

Contact Me
4.9
84 Reviews

Lacey embarked on her journey in the automotive industry following a challenging experience while attempting to purchase a vehicle of her own. Realizing that the process of acquiring a vehicle should be more straightforward, she eagerly joined the team at Ron Tonkin Chevrolet in April 2017. As a dedicated sales consultant, Lacey's primary goal was to assist our esteemed clients in discovering the perfect vehicle that catered to their requirements and brought them joy. Since then, she has transitioned into the role of finance manager, where she now focuses on guiding our clients in finding cost-effective solutions to finance and safeguard their vehicles. Outside of her professional life, Lacey cherishes the moments spent with her loving husband and daughters, as well as the time she devotes to her beloved horses.

Dealership Experience

9 yrs, 3 mos

Industry Experience

9 yrs, 3 mos

Specialties & Trainings

Chevrolet Certified - New & Used

Mark of Excellence 2018 & 2020

4.9

84 Reviews

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84 Reviews of Lacey Chapman

May 29, 2026

Dealership Rating
Employee Rating

Logan was awesome! Super charismatic and very helpful as well as patient with the whole process! More

by alex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Fischer

Jun 01, 2026

Ron Tonkin Chevrolet responded

Thanks for giving Logan a shoutout, Alex! We're so glad our team at Ron Tonkin Chevrolet could assist with this purchase, and we hope you enjoy the ride!

May 14, 2026

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They pulled the old bait and switch when I bought my vehicle. They never return calls. When I dropped it off for the we still owe service I was told there would be a loaner vehicle there was not. I got More

by Techsurgery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 27, 2026

Ron Tonkin Chevrolet responded

I'm very sorry to hear about the issues you've had with your purchase and subsequent service at our dealership. We aim for top-notch customer care—it is never our intention to mislead or leave our customers feeling unattended. Please give me a call at your convenience, and I will be sure that your issues are addressed. Thank you, Jeff Shutt - General Manager - 971-449-8435

May 10, 2026

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Getting a car was a breeze, especially when Valeria from Ron Tonkin Chevrolet helped me. She made it easy to find the car I was looking for and made my wife and me feel comfortable and welcomed. She also a More

by Davontay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rolando Cecilio , Valeria

May 11, 2026

Ron Tonkin Chevrolet responded

Davontay, we’re glad Valeria made your first-time buying experience so smooth and welcoming. Thank you for choosing Ron Tonkin Chevrolet!

April 26, 2026

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Caleb went above and beyond to make sure that everything was done correctly and Zack did a fantastic job on the repairs of the car couldn’t ask for a better team. We are very satisfied. More

by phuitinga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2026

Ron Tonkin Chevrolet responded

We're pleased to hear Caleb and Zack provided top-notch service at Ron Tonkin Chevrolet! Thank you for your business and your feedback.

April 17, 2026

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Archie did a great job, my purchase experience took less than two hours. He was very knowledgeable and helpful. Also the finance manager was amazing as well!! I would use Archie again in a heartbeat even th More

by troy saunders
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Archie Macmurchy

Apr 17, 2026

Ron Tonkin Chevrolet responded

Thank you for making the trip to see us, Troy. We will let Archie know how much you appreciated his help. - The Ron Tonkin Chevrolet Team

April 07, 2026

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Best ever car shopping experience. Logan is awesome. I could adopt him! Great staff all! More

by spank3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Fischer , Lacey’s newer employee. Excellent.

Apr 07, 2026

Ron Tonkin Chevrolet responded

Thank you for leaving Ron Tonkin Chevrolet a five-star review and congrats on the new ride! We are pleased to read that Logan ensured a great buying experience.

March 30, 2026

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Employee Rating

Logan was awesome & easy to deal with! ! Jacob was awesome & easy to deal with. Very simple & fast process!! More

by swienconek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Goudy, Logan Fischer

Mar 30, 2026

Ron Tonkin Chevrolet responded

Thank you for your review of Logan and Jacob, and for choosing Ron Tonkin Chevrolet! We hope to see you again in the future. Take care!

February 23, 2026

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Employee Rating

Easiest car purchase I've ever experienced! The team went above and beyond to make sure we got the vehicle we wanted. More

by casey7734
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Fischer, Caleb Clarizio

Feb 24, 2026

Ron Tonkin Chevrolet responded

Thank you for choosing Ron Tonkin Chevrolet and sharing your fantastic feedback. We hope you love your new ride, Casey!

January 13, 2026

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Excellent experience — Ron Tonkin Chevrolet sets the standard We purchased a 2025 Chevy Colorado ZR2 from Ron Tonkin Chevrolet and the experience was outstanding from start to finish. Our sales pr More

by matthew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Fischer

Jan 13, 2026

Ron Tonkin Chevrolet responded

Congratulations on your 2025 Chevy Colorado ZR2, Matthew! We're glad Logan and our team made the process smooth and enjoyable. Thank you for choosing Ron Tonkin Chevrolet.

November 24, 2025

Dealership Rating
Employee Rating

Archer was great! He helped me throughly from the start of my search all the way to end, getting me the best deal possible! The management was amazing, they made me fe More

by David Dodge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 25, 2025

Ron Tonkin Chevrolet responded

David, we're delighted to hear about your excellent experience with Archer, Lacey, and our management team! Thank you for choosing Ron Tonkin Chevrolet and for your trust. We look forward to serving you and your referrals in the future!

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