Lacey Skelton
Lacey Skelton at Shottenkirk Chrysler Dodge Jeep Ram Prosper

Lacey Skelton

Service Advisor

Shottenkirk Chrysler Dodge Jeep Ram Prosper

2550 W University Dr
Prosper, TX 75078

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4.9
39 Reviews
4.9

39 Reviews

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39 Reviews of Lacey Skelton

December 11, 2025

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Employee Rating

I always have great service at Shottenkirk Chrysler, my vehicle is always ready the time is promised and never have any issues. My service advisor Lacey always keeps me updated when my vehicle is getting r More

by h.eri89
Service Price Transparency
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Recommend Dealer
Yes
Dec 11, 2025

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thanks for sharing about your experience with Shottenkirk Chrysler Dodge Jeep Ram Prosper. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

December 05, 2025

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Lacy and Cody is always very helpful. Lacy is my adviser and she always stays in contact letting me know the progress of my repairs. More

by thepcguy733
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Recommend Dealer
Yes
Dec 05, 2025

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

November 06, 2025

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The service department was easy to work and did the repair in a timely manner and kept us updated on the status of the repair More

by timanders
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Recommend Dealer
Yes
Nov 06, 2025

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your positive review! We're glad to hear that our service department made your experience easy and kept you updated throughout the repair process. We appreciate your support and hope to see you again at Shottenkirk Prosper Chrysler Dodge Jeep Ram! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

October 22, 2025

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I always have great customer service at this dealership. My service advisor keeps me updated all the time and I always get my vehicle back when it was promised. More

by h.eri89
Service Price Transparency
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Recommend Dealer
Yes
Oct 22, 2025

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

October 07, 2025

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Lacey S and the entire service department was amazing. Very communicative, polite and knowledgeable. The folks in the parts department that also helped me were outstanding. My only gripe is I got a sleep More

by james.oknowsky
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Recommend Dealer
Yes
Oct 08, 2025

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

James, thank you for taking the time to share your thoughts on working with Lacey and our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 18, 2025

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They're helpful as always. Just like when I bought my vehicle from them last July More

by NJPuentes
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Olinger

Sep 18, 2025

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 05, 2025

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No wait for service. Service tech was more than helpful and salesman were nice and very informative. More

by Samiam113015
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Recommend Dealer
Yes

Other Employees Tagged: Will Chikonyora

Sep 05, 2025

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your wonderful review! We’re pleased to hear that you experienced no wait for service and that our team was helpful and informative. At Shottenkirk Prosper Chrysler Dodge Jeep Ram, we strive to provide excellent service to all our customers. We hope to see you again soon! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

September 05, 2025

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Employee Rating

I always have excellent service at Shottenkirk CDJR Prosper. My service advisor Lacey always keep me up to date on my vehicle. I never had any problem and always get my vehicle when promised. More

by h.eri89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chrysler Dodge Jeep Ram Prosper. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

August 17, 2025

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I have bought many vehicles from Dealers in my 70 years of existence and dealt with many Service Depts. and making a long long story short all I can say is this was by far the most pleasant experience I ha More

by duallytim
Service Price Transparency
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Recommend Dealer
Yes
Aug 17, 2025

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chrysler Dodge Jeep Ram Prosper, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

Aug 18, 2025

duallytim responded

Great Service Dept

August 09, 2025

Dealership Rating
Employee Rating

Lacy is very professional, polite respectful, service advisor. Lacy has been my advisor ever since we purchased the 2021 ram 3500. Them maintenance crew does professional services. On a timely manner! More

by davidbenson62
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Recommend Dealer
Yes

Other Employees Tagged: Jason Bender

Aug 09, 2025

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chrysler Dodge Jeep Ram Prosper to be a positive one. Please don't hesitate to reach out if you need anything else.

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