Lacey Skelton
Lacey Skelton at Shottenkirk Chrysler Dodge Jeep Ram Prosper

Lacey Skelton | Page 4

Service Advisor

Shottenkirk Chrysler Dodge Jeep Ram Prosper

2550 W University Dr
Prosper, TX 75078

Contact Me
4.9
49 Reviews
4.9

49 Reviews

Write a Review

49 Reviews of Lacey Skelton

October 26, 2024

Dealership Rating
Employee Rating

Friendly Staff, Lacey and BJ went above and beyond plus, free coffee is available, Great Customer Service! More

by diaz.vhugo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Vhugo, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

October 19, 2024

Dealership Rating
Employee Rating

Lacey was great in helping me handle my extended warranty. Very responsive, customer service focused. More

by heath.zak
Recommend Dealer
Yes
Oct 21, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Heath, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 17, 2024

Dealership Rating
Employee Rating

It was a great experience and they are so helpful. I recommend them to everyone More

by Cassmbrewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

October 10, 2024

Dealership Rating
Employee Rating

Lacey Skelton was very helpful and provided updates time to time. Very courteous. Completed the vehicle service very quickly. Thanks to the vehicle service team also. More

by naidu_rsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 05, 2024

Dealership Rating
Employee Rating

Jordyn Runte is the best at making sure that my service needs are met and works with me to help with transportation if the service takes some time to complete. More

by Wj3k3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordyn Runte

Oct 07, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 03, 2024

Dealership Rating
Employee Rating

Came in for oil change and tire rotation. Had a great experience and didn’t take all day. Highly recommend More

by mwoodford76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 30, 2024

Dealership Rating
Employee Rating

Everybody’s really friendly And knowledgeable in sales and service. Jeff Kingsley Always makes sure, my car is fixed right. More

by dourbetcharles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kingsley

Sep 30, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 23, 2024

Dealership Rating
Employee Rating

I went in for an oil change and I was out of there within forty minutes. All my questions were answered. More

by txtulip77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 23, 2024

Dealership Rating
Employee Rating

Thank you so much for your service. She was so nice and kindly care enough to everything what I needed. More

by dawitc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 22, 2024

Dealership Rating
Employee Rating

She was very helpful in finding out what was wrong with my vehicle and very professional. More

by reidgstewart2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Flores, Gary Chapman, Lillie Waller , Paul Aceto, Will Gonzalez, Hunter Ingram, Jeff Kingsley, Jordyn Runte, Austin Scott

Sep 23, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

...
4

Dealership Inventory (443 Vehicles)

new 2026 Jeep Wrangler car, priced at $62,558
2026 Jeep Wrangler
new
Hydro Blue Pearlcoat exterior
Automatic
Four-wheel Drive
new 2026 Ram 1500 car, priced at $85,490
2026 Ram 1500
new
Forged Blue Metallic exterior
Automatic
Four-wheel Drive
new 2026 Jeep Grand Wagoneer car, priced at $70,709
2026 Jeep Grand Wagoneer
new
High Gloss Black exterior
Automatic
Four-wheel Drive
used 2023 Toyota Tacoma car, priced at $35,988
2023 Toyota Tacoma
used
Black exterior
Automatic
Four-wheel Drive
new 2026 Ram 1500 car, priced at $53,825
2026 Ram 1500
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2009 Subaru Forester car, priced at $10,999
2009 Subaru Forester
used
Obsidian Black Pearl exterior
Automatic
All-wheel Drive