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Lacey Skelton
Lacey Skelton at Shottenkirk Chrysler Dodge Jeep Ram Prosper

Lacey Skelton

Service Advisor

Shottenkirk Chrysler Dodge Jeep Ram Prosper

2550 W University Dr
Prosper, TX 75078

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4.9
34 Reviews
4.9

34 Reviews

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34 Reviews of Lacey Skelton

September 18, 2025

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They're helpful as always. Just like when I bought my vehicle from them last July More

by NJPuentes
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Olinger

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Sep 18, 2025

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 05, 2025

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No wait for service. Service tech was more than helpful and salesman were nice and very informative. More

by Samiam113015
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Recommend Dealer
Yes

Other Employees Tagged: Will Chikonyora

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Sep 05, 2025

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your wonderful review! We’re pleased to hear that you experienced no wait for service and that our team was helpful and informative. At Shottenkirk Prosper Chrysler Dodge Jeep Ram, we strive to provide excellent service to all our customers. We hope to see you again soon! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

September 05, 2025

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I always have excellent service at Shottenkirk CDJR Prosper. My service advisor Lacey always keep me up to date on my vehicle. I never had any problem and always get my vehicle when promised. More

by h.eri89
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Recommend Dealer
Yes
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Sep 05, 2025

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chrysler Dodge Jeep Ram Prosper. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

August 17, 2025

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I have bought many vehicles from Dealers in my 70 years of existence and dealt with many Service Depts. and making a long long story short all I can say is this was by far the most pleasant experience I ha More

by duallytim
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Yes
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Aug 17, 2025

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chrysler Dodge Jeep Ram Prosper, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

Aug 18, 2025

duallytim responded

Great Service Dept

August 09, 2025

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Lacy is very professional, polite respectful, service advisor. Lacy has been my advisor ever since we purchased the 2021 ram 3500. Them maintenance crew does professional services. On a timely manner! More

by davidbenson62
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Recommend Dealer
Yes

Other Employees Tagged: Jason Bender

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Aug 09, 2025

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chrysler Dodge Jeep Ram Prosper to be a positive one. Please don't hesitate to reach out if you need anything else.

July 17, 2025

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I have owned 2 Jeeps now and Shottenkirk has been outstanding in helping me with purchasing, servicing and trade-in More

by Rfellhauer
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Yes
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Jul 17, 2025

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your wonderful review! We're thrilled to hear that your experiences with Shottenkirk Prosper Chrysler Dodge Jeep Ram have been outstanding during your journey with your Jeeps. We appreciate your trust in us for purchasing, servicing, and trade-ins. We look forward to continuing to serve you in the future! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

July 11, 2025

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The service department is great, I left my last dealer after 20 years and they have earned my business More

by brucemilloy
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Kingsley

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Jul 12, 2025

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your wonderful feedback, Bruce! We’re thrilled to hear that you’ve found our service department at Shottenkirk Prosper Chrysler Dodge Jeep Ram to be exceptional. Earning your business means a lot to us, and we look forward to serving you for many more years to come. Don't hesitate to reach out if you need anything! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

July 09, 2025

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Understood the challenges and helped well. Good service and well organised. Took care and informed about all the events of the service. More

by ravikumarvaddi2017
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Recommend Dealer
Yes
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Jul 10, 2025

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with the service at Shottenkirk Prosper Chrysler Dodge Jeep Ram. Our team strives to provide excellent care and communication throughout the process. We appreciate your feedback and hope to see you again soon! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

June 06, 2025

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Coolant exchange was prompt and staff was very friendly. I was kept informed on the progress of the service. More

by jim.holihan
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Recommend Dealer
Yes
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Jun 06, 2025

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your review, Jim! We're glad to hear that your coolant exchange at Shottenkirk Prosper Chrysler Dodge Jeep Ram was prompt and that our staff made your experience enjoyable. Keeping you informed on the progress of your service is important to us. We appreciate your feedback and look forward to seeing you again. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

May 31, 2025

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The service department has always been straightforward, efficient and helpful. I always get my truck back in better shape. More

by krspringer
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Recommend Dealer
Yes
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May 31, 2025

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your kind words! We're thrilled to hear that you find our service department at Shottenkirk Prosper Chrysler Dodge Jeep Ram to be straightforward, efficient, and helpful. It's great to know that your truck is always returned in better shape. We appreciate your feedback and look forward to serving you again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

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