Lacey Skelton

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your positive review, Brandon! We're thrilled to hear that Lacey was helpful and maintained thorough communication about your vehicle's status. At Shottenkirk Prosper Chrysler Dodge Jeep Ram, we strive to provide excellent service and it's great to see our team's efforts recognized. We appreciate your business and look forward to assisting you again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your wonderful feedback, Bruce! We’re thrilled to hear that you’ve found our service department at Shottenkirk Prosper Chrysler Dodge Jeep Ram to be exceptional. Earning your business means a lot to us, and we look forward to serving you for many more years to come. Don't hesitate to reach out if you need anything! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with the service at Shottenkirk Prosper Chrysler Dodge Jeep Ram. Our team strives to provide excellent care and communication throughout the process. We appreciate your feedback and hope to see you again soon! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your review, Jim! We're glad to hear that your coolant exchange at Shottenkirk Prosper Chrysler Dodge Jeep Ram was prompt and that our staff made your experience enjoyable. Keeping you informed on the progress of your service is important to us. We appreciate your feedback and look forward to seeing you again. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your kind words! We're thrilled to hear that you find our service department at Shottenkirk Prosper Chrysler Dodge Jeep Ram to be straightforward, efficient, and helpful. It's great to know that your truck is always returned in better shape. We appreciate your feedback and look forward to serving you again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Jason, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.