Lamont Dean

Dirty bait and switch sales tactics. We came to look at a for escape and he told us its unsellable and tried to push us into a sedan. Told him I want an suv and told me they dont have an We came to look at a for escape and he told us its unsellable and tried to push us into a sedan. Told him I want an suv and told me they dont have any others at that price. I informed him they do and he went to look for it. After 30 minutes waiting he comes back saying someone has a deposit down on it. The jeep is still up for sale on their website. Likely to bait more people in just to scam them as well. *update* General manager called me and told me it is just my opinion that it was a bait and switch. then changed the story that the 2nd SUV was also unsellable that it also had a transmission issue. wouldn't even offer to match my budget for something they had that was in working condition to fix the stain they left on their own name. Even informed him another salesman told me that other salesman there tell little white lies to make the sale and he got defensive. either way if it was bait and switch or this dealer is that incompetent that they list cars without doing a thorough inspection 1st before listing them for sale instead of putting a (call for pricing) so the salesman can discuss the truck before a customer wastes their time driving there shows the level of care they take in their products and towards their name. Stay away from their used inventory!!! More

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Absolutely a positive experience. Ann, Lamont, Michael and manager JP were exceptional. I highly recommend buying a car from Pacifico. Ann, Lamont, Michael and manager JP were exceptional. I highly recommend buying a car from Pacifico. More

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Want to recommend this dealership to you all bought 4 cars from Pacifico Mazda every time is a great experience buying my cars Bryan ,Andrew ,Jason ,Mike,Anthony, Dylan all great guys treat you like fami cars from Pacifico Mazda every time is a great experience buying my cars Bryan ,Andrew ,Jason ,Mike,Anthony, Dylan all great guys treat you like family I love going there they are the best above and beyond to make your experience the best please purchase your next car with them you won’t be disappointed. Service appointment Joey are on top of your needs and make the time easy for service . A Pacifico Mazda customer for Life . Thank you Maria Pacifico you have the best crew that makes car buying and service the best in Philadelphia . Kudos top notch business. Thank you . Richard Berube Jr More

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I have been going to Pacifico Mazda for the past 8 years now and I must say everyone that I meet that works there is great very helpful and knowledgeable. I will definitely keep going back. now and I must say everyone that I meet that works there is great very helpful and knowledgeable. I will definitely keep going back. More

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My second purchase I requested Sales Consultant Lamont Dean...he is an exceptional...Perk to this establishment.. Professional..Curteous..and attentive to our needs...Thank you so much Mr. Dean Dean...he is an exceptional...Perk to this establishment.. Professional..Curteous..and attentive to our needs...Thank you so much Mr. Dean More

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Attentive to the customers needs. Worked with the customers in a professional and respectful manner. Worked with the customers in a professional and respectful manner. More

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I love this family dealership . They go above and beyond to help there customers as I have had 3 cars from the Pacifico Mazda great customer service team and they take there time to They go above and beyond to help there customers as I have had 3 cars from the Pacifico Mazda great customer service team and they take there time to help you make the right purchase trying to save your bottom line. I support and suggest that you contact them in the future. You will not be disappointed but surprised how you are treated like family . Service is remarkable and pleasant and quick appointments for service. Finally the whole team at Pacifico Mazda gets my vote and I will keep buying and sending people to buy there next car . There no pressure and no haggling. Thank you . Zoom Zoom More

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I was nervous about purchasing a car but Dylan made my first experience a great one. The moment I walked into the dealership I knew I wasn’t leaving without a car, everyone so pleasant and welcoming! I ab first experience a great one. The moment I walked into the dealership I knew I wasn’t leaving without a car, everyone so pleasant and welcoming! I absolutely love my new car !!! More

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The best Mazda experience I’ve ever had being a customer for over 7 years. for over 7 years. More

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Drian, Emily, Gina and everyone at Pacifico made my experience wonderful and comfortable. They really cared about what was important to me, were knowledgeable and honest, and I genuinely enjoyed my exp experience wonderful and comfortable. They really cared about what was important to me, were knowledgeable and honest, and I genuinely enjoyed my experience working with each of them. Professional but down to earth, not pushy or aggressive, and willing to work within my budget… what more can you ask for? I felt like they were just as happy for me as I was. Also a very nice environment and polite people in all departments including finance, service, and cashier. And how can you say no to free car washes for life? Thank you! More

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