201 Reviews of Lance Kruger
December 26, 2025
Eric Begin, my service advisor, was a “rock star. ” He helped me with service that day and understanding features of the car I did not understand previously. Overall an outstanding experience- I lo ” He helped me with service that day and understanding features of the car I did not understand previously. Overall an outstanding experience- I love West Esn Lincoln More
Other Employees Tagged: Eric Begin
December 25, 2025
I always bring my vehicle to this dealership. The ambience is wonderful. The customer service has always been fantastic. They keep me informed of what is transpiring with my vehicle. If it takes The ambience is wonderful. The customer service has always been fantastic. They keep me informed of what is transpiring with my vehicle. If it takes longer, then expected then someone comes to me to let me know. The snacks are great and I love that they have HGTV channel to watch. Upon completion, you get a full explanation of what was checked and the levels. Oh, and they wash your car after the service. How can you not love this business! More
December 18, 2025
They were great. I had service at another dealer in past. This service was amazing. Communication was so helpful my questions were answered. Jon spent time helping me I had service at another dealer in past. This service was amazing. Communication was so helpful my questions were answered. Jon spent time helping me set up app and working on a couple of things inside car. I left feeling like I don’t want to go elsewhere in future ! ( car is in minn and Florida. ) this was a 10 in my book for service. More
Other Employees Tagged: Anna and Jon
December 12, 2025
The facility ls very inviting and All of the employees were very helpful. There were several employees who offered snacks, etc. and there was a very wide selection. were very helpful. There were several employees who offered snacks, etc. and there was a very wide selection. More
Other Employees Tagged: Eric Burgenhofer (spelling?)
December 10, 2025
The head of the service department continues to impress me. The person in charge of servicing my car was insensitive. The service manager saw my car sitting out in the cold. The service manager asked for me. The person in charge of servicing my car was insensitive. The service manager saw my car sitting out in the cold. The service manager asked for my keys. He went out in the cold to bring my car back into the work room so that I would not have to go in the cold to get my car. He is the reason that I continue to bring my car to West End Lincoln. I am truly grateful for his service.. More
Other Employees Tagged: The Service manager!

