Lance Kruger | Page 15

Our overall experience with West End Lincoln, in particular, Julian, was excellent! He was friendly, attentive, explained all of the options before us, and were not pushy. A tremendous experience st particular, Julian, was excellent! He was friendly, attentive, explained all of the options before us, and were not pushy. A tremendous experience start to finish. I’ll definitely keep going back there. More

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Employees were courteous, respectful and friendly. Work was completed in a timely manner. The facility was extremely clean. Work was completed in a timely manner. The facility was extremely clean. More

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Best Lincoln dealership I’ve worked with. Highly professional, competent, and customer-friendly. I recommend them to any current or prospective Lincoln owner with much enthusiasm. Highly professional, competent, and customer-friendly. I recommend them to any current or prospective Lincoln owner with much enthusiasm. More

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Every thing was very smooth. All people were friendly and knowledgeable.. It was a good experience All people were friendly and knowledgeable.. It was a good experience More

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Purchased my car here so figured I’d give them a shot to service my vehicle. Let’s just say I will not be returning. From the moment I got there to the moment I left I did not feel like my experience there service my vehicle. Let’s just say I will not be returning. From the moment I got there to the moment I left I did not feel like my experience there mattered at all. Took almost 5 minutes to be greeted with no other customers in line. I got a tire rotation and an oil change and I was there waiting for 3 and a half hours. Nobody came to check on me to tell me there was a delay or they were just finishing up. This kind of service is unacceptable for paying almost $200. Will not be recommending to my friends or family and will not be back to service my vehicle. There is so much competition out there… show your customers you care. More

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They said what they were going to do, got it in a timely fashion, did what they said they were going to do and let me know what I was completed. fashion, did what they said they were going to do and let me know what I was completed. More

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Very professional, high quality service that I trust. I am also very impressed with the aesthetics of this dealership. It’s very comfortable to wait here while service is being done. I am also very impressed with the aesthetics of this dealership. It’s very comfortable to wait here while service is being done. More

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The service advisor was great. Would service again. 11/10 on service would service again Would service again. 11/10 on service would service again More

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The team got me in same day and was able to fix the issue within 1/2 an hour. within 1/2 an hour. More

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Overall experience was great! There was a longer wait to get help when we came into the dealership due to being understaffed. There was a longer wait to get help when we came into the dealership due to being understaffed. More

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