
Lance McHenry
Service Advisor
Mercedes-Benz of Oklahoma City
14240 Broadway Extension
Edmond, OK 73103

Languages Spoken
English
59 Reviews
Write a Review59 Reviews of Lance McHenry
February 29, 2024
Excellent dealer, very professional and a pleasure to do business with in sales and service. business with in sales and service. More
Other Employees Tagged: Mohammad Alam, Jeremy Williams , Tim Arnold, Sales Manager
April 18, 2023
Derek Jones and Tim Allred are just fantastic. I have purchased a number of vehicles from MBOKC, and it's because of the entire experience. These guys exceed my expectations every time, and I tr I have purchased a number of vehicles from MBOKC, and it's because of the entire experience. These guys exceed my expectations every time, and I trust them. My service experience with Lance McHenry has also been excellent. I highly recommend them and the entire dealership. Thank you for always being excellent! More
Other Employees Tagged: Tim Allred, Derek Jones
August 06, 2022
This dealership is amazing. Our entire experience was AWESOME. We had the pleasure of working with Derek Jones who went above and beyond. The entire experience was short and swe Our entire experience was AWESOME. We had the pleasure of working with Derek Jones who went above and beyond. The entire experience was short and sweet. If you are looking for a Mercedes Benz Dealership this the place to be!! More
Other Employees Tagged: Derek Jones, Vida Bundy, Jerremy Jackson
July 06, 2022
I have bought two cars from this dealership and have. been very satisfied! The service department and the service People are outstanding! We always get our cars serviced there! been very satisfied! The service department and the service People are outstanding! We always get our cars serviced there! More
Other Employees Tagged: Debra Osborne
May 19, 2022
My wife and I have now purchased three vehicles from this dealership. Starting with Stephanie Vaughn in sales, thru Jerremy Jackson in finance and Lance in service we have not one complaint. The thing that m dealership. Starting with Stephanie Vaughn in sales, thru Jerremy Jackson in finance and Lance in service we have not one complaint. The thing that most impressed me with Stephanie was her personal aspect and relationship to dealing with clients. Even following the sale and delivery of the vehicle Stephanie made sure our questions were answered and forwarded us a few tutorials on things she felt we needed to see. Can’t tell you how that makes us feel like a valued part of the process. More
Other Employees Tagged: Stephanie Vaughan, Jerremy Jackson
June 02, 2020
Car alignment , Service advisor / Service Manager needs Car alignment , Service advisor / Service Manager needs training , they took my money and released the car unsafe and not fixed Very unprofessiona Car alignment , Service advisor / Service Manager needs training , they took my money and released the car unsafe and not fixed Very unprofessional - they don’t care More
Other Employees Tagged: Tim Back
March 24, 2020
I love ❤️ my sales and service guys Ron and Nick. It’s a family feel. Nick is honest and actually takes care of you. 5 stars ⭐️ family feel. Nick is honest and actually takes care of you. 5 stars ⭐️ More
Other Employees Tagged: Ron White, Bill Paden , Nick Bankston, Ron Clements, Patrick Ford
February 23, 2020
Jeremy has helped me with both of my mercedes. He is awesome and knows his stuff. look forward to buying many more Benz’s from him! awesome and knows his stuff. look forward to buying many more Benz’s from him! More
Other Employees Tagged: Tim Allred, Jeremy Williams, Melissa SanPedro , Ron Clements, Branden Fuller
December 23, 2019
It was worst experience I ever had with mercedes benz service in 9 years. They said vehicle was fixed and I can drive knowing that rim was bent and tire wasn’t balanced right. I had to come back 3 times service in 9 years. They said vehicle was fixed and I can drive knowing that rim was bent and tire wasn’t balanced right. I had to come back 3 times to fix the same issue with the tire and vibration. Team was very unprofessional and I had to waste 10 hrs of my life driving back and forth. No compensation or discount was offered either. Service adviser Lance was able to resolve the issue and helped me to avoid coming back 4th time. More
Other Employees Tagged: Frank Charles, David Sharpe
December 21, 2019
Lance McHenry is the best service department representative I have experienced since I bought my first Mercedes in 2005. There is also a knowledgeable sales staff and those with proper authority representative I have experienced since I bought my first Mercedes in 2005. There is also a knowledgeable sales staff and those with proper authority are willing to negotiate. More
Other Employees Tagged: Todd Bondy, Jeff Trebbien, Bryon Hudgins, Gabriel Sahrmann , Branden Fuller, Gunnar Poe




