Lance McHenry | Page 4

Mercedes E 300 repair and window tint I always have such prompt service and am pleased time after time. My loaner car process went quick and smooth. I have had terrible times at other car I always have such prompt service and am pleased time after time. My loaner car process went quick and smooth. I have had terrible times at other car dealers like Infinity where they loaned me a car with a flat tire and I got stranded without a spare, I know that would NEVER happen with Mercedes. Lance was kind and knowledgeable. My car returned to me impeccable and clean. Thank you!! More

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Adjust headlights and repair broken latch. John Gray is my husband. The service was done on my car. It is time for the B maintenance and there is a rattle I would like to have checked. Kar John Gray is my husband. The service was done on my car. It is time for the B maintenance and there is a rattle I would like to have checked. Karen James More

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Very accomidating Always accomidating and professional. Whether your in for service or purchasing a new car you are kindly greeted and you know your in good hands Always accomidating and professional. Whether your in for service or purchasing a new car you are kindly greeted and you know your in good hands More

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Mercedes brakes My ML350 needed brakes. I always work with Lance in service. He is very knowledgeable and very helpful. I feel confident that my vehicle is being take My ML350 needed brakes. I always work with Lance in service. He is very knowledgeable and very helpful. I feel confident that my vehicle is being taken care of and I am being told honestly what needs to be done. I always have a great experience at Mercedes of OKC. More

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Mercedes Service We have our GL550 as well as our new Mercedes Sprinter Thor Motorhome serviced at MB of OKC and they are wonderful. Honest, reliable and caring toward We have our GL550 as well as our new Mercedes Sprinter Thor Motorhome serviced at MB of OKC and they are wonderful. Honest, reliable and caring towards us each time we cone in for service. Work is always done quickly and correctly the first time. The people are kind, caring and respectful. Keep up the good work. Regards, Dave & Debra Holley More

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Great service, buying, and parts department! I recently purchased a new car and the experience was great. I had a couple of issues that needed to be addressed in the service department. My servic I recently purchased a new car and the experience was great. I had a couple of issues that needed to be addressed in the service department. My service advisor, Lance McHenry went above and beyond to help me. I have also made purchases in the parts department the last two times and they even ordered a shirt in my size for me. Five stars! More

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Outstanding Not sure how you do it, but your service department vehicle attendees/greeters NEVER disappoint me including today! They are amazing always! They are Not sure how you do it, but your service department vehicle attendees/greeters NEVER disappoint me including today! They are amazing always! They are there to open my door sometimes before the car comes to a stop, personally escort me back to my car and always in a good mood and upbeat. They always do a great job. Other organizations could learn a lesson from this level of customer service. THANK YOU! Lance Mc Henry Simply the Best Customer service rep !! I love how he continue to keep me in the loop about the progress of my vehicle. every day I got an update, he made me feel like family. More

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Gorgeous facility, Awesome Staff, Excellent Care The staff is always friendly and tried to take care of you the best they can. I had an issue w/ one of my auxiliary batteries going out on a Friday, s The staff is always friendly and tried to take care of you the best they can. I had an issue w/ one of my auxiliary batteries going out on a Friday, so I called them in the morning and they were able to get me in that day (Yay!) to get that taken care of. I was very grateful because I live over 2.5 hours away, so having got me in that quickly worked out great! I've been going to MB of OKC for 7 years now and they have never let me down! They always get 5 stars with me! More

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Excellent Service Lance McHenry is my technician. I am thoroughly satisfied with the service provided me by Lance and his team. Service was prompt and complete. Than Lance McHenry is my technician. I am thoroughly satisfied with the service provided me by Lance and his team. Service was prompt and complete. Thanks More

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Forget the rest, this dealership is the best! My first experience with this dealership goes back to 2002. I’ve always had nothing but great experiences in both sales and the service department. La My first experience with this dealership goes back to 2002. I’ve always had nothing but great experiences in both sales and the service department. Lance my service advisor is top notch! More

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