Lance McHenry | Page 5

Great Service! Lance is helpful and responsive. Service is performed quickly and efficiently. Staff is friendly and welcoming. I appreciate the availability of lo Lance is helpful and responsive. Service is performed quickly and efficiently. Staff is friendly and welcoming. I appreciate the availability of loaner vehicles and the new space is fantastic! More

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Trouble starting and annoying rattle Lance McHenry listened and noted my problems. All problems were fixed very quickly. Frank was extremely kind and helpful with me securing a loaner veh Lance McHenry listened and noted my problems. All problems were fixed very quickly. Frank was extremely kind and helpful with me securing a loaner vehicle. More

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Satisfied with service Service was performed efficiently and I was informed of additions to the requested maintenance so that it could all be accomplished in one day and tra Service was performed efficiently and I was informed of additions to the requested maintenance so that it could all be accomplished in one day and transportation to from and back to OKC much appreciated More

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Lance is your Man for Service Competent and knows his business. It's the reason I'll pay a little more for regular service, I know it will be done right the first time. Thank You Competent and knows his business. It's the reason I'll pay a little more for regular service, I know it will be done right the first time. Thank You More

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Top Notch My experience with Mercedes Benz of Oklahoma City since I bought my first Mercedes has always been top notch. It's always a positive, relaxing experie My experience with Mercedes Benz of Oklahoma City since I bought my first Mercedes has always been top notch. It's always a positive, relaxing experience. More

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Service appointment - Oil change Process was quick from making the appointment to dropping off my car and utilizing a loaner car. Lance and his team were pleasant and professional! Process was quick from making the appointment to dropping off my car and utilizing a loaner car. Lance and his team were pleasant and professional! More

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Excellent Service Excellent customer service as always. Lance is always prompt in getting back to me and keeping me posted concerning my service and equipment needs. Excellent customer service as always. Lance is always prompt in getting back to me and keeping me posted concerning my service and equipment needs. Virginia Winn More

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New Tires Lance ordered the new tires and Brenden helped with getting them installed. Both did a great job. They even left the best of the old tires in my car s Lance ordered the new tires and Brenden helped with getting them installed. Both did a great job. They even left the best of the old tires in my car so if we had an emergency, we can use it. More

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Great service as always. Lance is extremely professional and helpful. I have known him for years , other staff members are also very helpful. Overall great dealersh as always. Lance is extremely professional and helpful. I have known him for years , other staff members are also very helpful. Overall great dealership . More

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It was to fix my key battery again Key battery kept going out in every two weeks! 5 trips! This time they said it was a bent something in were the battery was & fix it. It was a differ Key battery kept going out in every two weeks! 5 trips! This time they said it was a bent something in were the battery was & fix it. It was a different a different person each time. from the service department to who ever was at the desk. Last time I left the car & battery with Lance. It is now fix. I hope, More

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