887 Reviews
Write a Review887 Reviews of Lance Smith
March 21, 2026
After service my car is acting funny and jerking . Is louder than before going to take it in today and find out what’s happening. Had no issues before service????? Is louder than before going to take it in today and find out what’s happening. Had no issues before service????? More
March 19, 2026
I brought in my suv for an oil change. The mechanic name Cuong Ngo was the random mechanic i had for this service. He did a thorough detailed inspection and pointed out all the issues and The mechanic name Cuong Ngo was the random mechanic i had for this service. He did a thorough detailed inspection and pointed out all the issues and worn parts that needed attention, and needed to be fix. He also included nice detailed photos showing the worn/ broken part and/or the area that needed service to be done. He is an excellent, very knowledgeable and trustworthy mechanic that I ever had. Thank you! More
Other Employees Tagged: Cuong Ngo, Hai Ngo
March 16, 2026
They helped me and made sure I was comfortable and got the part I needed and installed it quickly. Can't tell you how happy I was to feel like a customer that they cared for. the part I needed and installed it quickly. Can't tell you how happy I was to feel like a customer that they cared for. More
Other Employees Tagged: Robert Thomas
March 14, 2026
service tech Lance Smith is great. manager Scott Robert is excellent and Iris is kind and courteous.I always rely on Scott Robert. manager Scott Robert is excellent and Iris is kind and courteous.I always rely on Scott Robert. More
Other Employees Tagged: Scott Robert, Iris Flores-Garcia
March 09, 2026
When I purchased my vehicle the Hyundai manual said that in severe duty policy is oil changes at every 5000 miles...I was told at that time that Reno is.not severe duty...now you have changed.that policy bu in severe duty policy is oil changes at every 5000 miles...I was told at that time that Reno is.not severe duty...now you have changed.that policy but still only do oil changes on the house at 8000 miles. This is wrong from the getgo More
Other Employees Tagged: Lance Smith
March 05, 2026
Went in to dealership for upgrade to anti-theft. The upgrade took under 2 hours and included a complimentary detailed system check. Most notable on system check was information regarding 2 engine be The upgrade took under 2 hours and included a complimentary detailed system check. Most notable on system check was information regarding 2 engine belts that were cracked and about to fail. Excellent feedback on required preventative maintenance. More
Other Employees Tagged: Lance Smith
February 19, 2026
We are always satisfied with our service we receive, everyone is very pleasant, easy to deal with, and very accommodating with our needs. Thank you. everyone is very pleasant, easy to deal with, and very accommodating with our needs. Thank you. More
Other Employees Tagged: Cuong Ngo, Donald Ostrom, Everett Clunie, Hai Ngo, Jeremy Olsen, Otto Sandoval-Carpio, Bryan Mazariegos, Trisha Stone, Courtney Chienne , J. Lo

