Lance Smith
Lance Smith at Lithia Hyundai of Reno

Lance Smith

Service Advisor

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.7
928 Reviews
4.7

928 Reviews

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928 Reviews of Lance Smith

July 11, 2026

Dealership Rating
Employee Rating

Easy to get an appointment. Service completed in a timely manner. Lance advised of a recall we weren't aware of and got it handled with our original service appointment so didn' More

by TRICIA.RODERICK
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith

Jul 13, 2026

Lithia Hyundai of Reno responded

Tricia, it means the world to us that Lance and our team earned your trust and business here at Lithia Hyundai of Reno. Thank you for your review, we are grateful for your feedback. Have a wonderful day!

July 11, 2026

Dealership Rating
Employee Rating

Lance returns phone calls, fix the problems quickly and always gives excellent customer service. A great asset to your company. More

by JVAZ37
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith

Jul 13, 2026

Lithia Hyundai of Reno responded

Thank you for your kind words! We're happy to hear Lance delivered top-notch service. We will pass along your comments to him and our team. Your business is valued by all of us here at Lithia Hyundai of Reno!

July 06, 2026

Dealership Rating
Employee Rating

Lance was kind, courteous,and professional. I was very satisfied with the work done on my car, and it was done in a timely manner. More

by MTAYLOR
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith

Jul 07, 2026

Lithia Hyundai of Reno responded

Thank you for sharing your feedback about Lance and the team! We appreciate your business, and we hope to see you again at Lithia Hyundai of Reno. Safe travels!

July 03, 2026

Dealership Rating
Employee Rating

Scott Robert is my son in law,so that is why I go there. Scott has me go to Lance.Lance is so helpful and he knows his job. More

by KRISTINELUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2026

Lithia Hyundai of Reno responded

We're thrilled that Lance has been so helpful, and we truly value your continued support at Lithia Hyundai of Reno! Take care until next time!

July 03, 2026

Dealership Rating
Employee Rating

As soon as I walked in, I was greeted and felt comfortable. Lance helped me as soon as he could explain to me everything that was going on and gave good information. More

by MELISSA-01ROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2026

Lithia Hyundai of Reno responded

Hi Melissa, it's fantastic to hear you were comfortable and well-informed at Lithia Hyundai of Reno. We're glad Lance was able to assist you. We hope to see you again!

June 28, 2026

Dealership Rating
Employee Rating

Check in was easy and the truck was finished on time I would say Lance was great More

by rb4ucla
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith

Jun 29, 2026

Lithia Hyundai of Reno responded

Thank you for taking the time to leave us an awesome review! We really appreciate your kind words and we pride ourselves in providing you with an amazing experience. We’re pleased to see that these standards were met!

June 27, 2026

Dealership Rating
Employee Rating

Very professional and great at keeping me informed on what they are doing on my car. More

by GinaPrice
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith

Jun 29, 2026

Lithia Hyundai of Reno responded

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

June 27, 2026

Dealership Rating
Employee Rating

Lance Smith is so awesome if I was 10 percent gayer I'd try to marry him. More

by Wildernesstom
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith

Jun 29, 2026

Lithia Hyundai of Reno responded

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

June 25, 2026

Dealership Rating
Employee Rating

it was good! they were able to fix the trunk of my car last year they were going to charge me to fix it and keep my car for 2 days, but this time they fixed withi More

by MARAREAL
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith

Jun 26, 2026

Lithia Hyundai of Reno responded

Thanks for choosing Lithia Hyundai of Reno! We’re glad the team was able to take care of your trunk quickly and at no cost. We aim to provide fair, efficient service every time, appreciate you trusting our Reno service center!

June 24, 2026

Dealership Rating
Employee Rating

Nicole was great, in and out, service was fast and just what I asked for More

by DEVONAHAREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole cardone

Jun 25, 2026

Lithia Hyundai of Reno responded

Thank you for your five-star review! We're thrilled to hear that you had a positive experience with our dealership and we look forward to serving you again in the future.

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