Lance Smith

Lithia Hyundai of Reno responded

Thank you for your wonderful five-star review! We’re grateful to hear the team at Lithia Hyundai of Reno was able to help while you were traveling across the United States, quickly fix the issue, and get you back on the road to continue your trip. We look forward to welcoming you back in the future if you ever need anything!

Lithia Hyundai of Reno responded

Hi Karina! We are thrilled to hear that you were impressed by our service and the video of your vehicle. We look forward to seeing you next time at Lithia Hyundai of Reno!

Lithia Hyundai of Reno responded

Contar con alguien que siempre esté dispuesto a ayudar hace toda la diferencia. Nos encanta saber que Lance ha sido esa persona para usted con su trato amable y eficiente. Gracias por seguir confiando en Lithia Hyundai of Reno, ¡aquí estaremos para ayudarle cuando nos necesite nuevamente!

Lithia Hyundai of Reno responded

It’s great to hear Lance made your service visit easy and got you back on the road in a reasonable amount of time. Thank you for the wonderful feedback about him and the rest of the team at Lithia Hyundai of Reno. We appreciate your trust and look forward to taking care of you again!

Lithia Hyundai of Reno responded

It's wonderful to know you can always count on friendly service and easy scheduling with us! We appreciate your continued trust in Lithia Hyundai of Reno and are glad our staff makes every visit a positive one. We look forward to seeing you again!

Lithia Hyundai of Reno responded

Billy, We’re concerned to hear that repeated visits have left you feeling misled and that your time hasn’t been respected. We’d like to understand what happened, review the information you were given, and address any unresolved concerns. Please contact me at 775-682-3352 or SRobert@Lithia.com so we can discuss your experience directly. Regards, Scott Robert Customer Relations Manager Lithia Hyundai of Reno 775-682-3352 SRobert@Lithia.com

Lithia Hyundai of Reno responded

We're happy to have you on our team since 2003! Thank you for choosing Lithia Hyundai of Reno and for sharing your support. We look forward to seeing you next month!

Lithia Hyundai of Reno responded

Thank you for being such a loyal customer! We appreciate your kind words about our staff and service quality. Looking forward to seeing you next month for the tire switch at Lithia Hyundai of Reno!

Lithia Hyundai of Reno responded

Thanks for sharing your positive experience! We appreciate your feedback and look forward to serving you again in the future. Thanks from all of us at Lithia Hyundai of Reno!

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We're glad to hear you enjoyed the snacks and coffee during your service visit. See you next time and safe travels!