Lance Ward | Page 8

2 new cars! Earlier this evening, my husband and I picked up two brand new cars from Coastal Nissan! From the moment we walked in, Lance, the salesman, was nothi Earlier this evening, my husband and I picked up two brand new cars from Coastal Nissan! From the moment we walked in, Lance, the salesman, was nothing but friendly and accommodating. John the sales manager did a wonderful job sealing the deal on two new cars and ensuring it was in our price range, and Nate was the cherry on top that showed us the ins and outs of our new cars. the detail this dealership puts into their customers is nothing but the best! More

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Excellent! I had been searching for the "right car" for only a little while when I stumbled upon my "dream car". I sent a query and within minutes got a response I had been searching for the "right car" for only a little while when I stumbled upon my "dream car". I sent a query and within minutes got a response to have a test drive for the next day. Consistent and quick to communicate, the whole purchasing process through Coastal Nissan was fast and easy! I can't thank Lance and all the others who helped me with my very first car purchase. More

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Superb service drives sales! I've been Coastal Nissan's customer since 2007. The buying experience and the service afterward were superb. When it came time to purchase a new veh I've been Coastal Nissan's customer since 2007. The buying experience and the service afterward were superb. When it came time to purchase a new vehicle, the make of the car was secondary to the wish to continue with service I came to rely on. The second buying experience did not disappoint. It went quickly and smoothly with smiles all around. More

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Great Car at a Great Price I had been thinking about replacing my older vehicle and stopped in to inquire about a car I saw while driving by. Lance Ward was friendly, accommoda I had been thinking about replacing my older vehicle and stopped in to inquire about a car I saw while driving by. Lance Ward was friendly, accommodating and not at all pushy. He gave me all the information I needed about the car and I was test driving it within minutes. I loved the car and he made the process understandable and simple. I would highly recommend dealing with Lance and the entire staff at Coastal Nissan. Thanks Lance!! More

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Purchased my family car I came across Coastal Nissan when I was in the market for an SUV to replace my minivan. Coastal Nissan's prices were the lowest in the area. Their car I came across Coastal Nissan when I was in the market for an SUV to replace my minivan. Coastal Nissan's prices were the lowest in the area. Their cars weren't only affordably priced but were clean and in excellent shape. They gave us the Carfax report right away and arranged for a test drive. Lance, our salesman was extremely helpful, going to bat for us to help us negotiate a deal for both our minivan and the Pathfinder. I gave them 4 stars because they valued the minivan more than what it is worth. Despite having the registration on hand and the VIN. They figured out their mistake the next day and nullified the deal. This was not Lance's fault. Ultimately, we were able to arrive at a deal with them to acquire the car and trade in the minivan. More

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EXCEPTIONAL NEW CAR BUYING EXPERIENCE I am a 20 + year loyal GM (Buick) vehicle owner who was looking to trade-in my Buick for a new. larger GM sedan. While fully intending to purchase a I am a 20 + year loyal GM (Buick) vehicle owner who was looking to trade-in my Buick for a new. larger GM sedan. While fully intending to purchase a new GM vehicle, I decided to stop by Coastal Nissan in Cohasset only because of the reputation & loyal following of Lance Ward. Additionally, my wife owns a Nissan & she always received excellent service from Coastal & raved about their friendly, professional staff. After a brief 30 minute meeting with Lance in Cohasset & a 10 minute test drive of a new 2018 Nissan Maxima, I decided that Lance was the only car representative I wanted to do business with due to not only his very personable approach to car buying but also his professionalism & knowledge. As I discovered, the car buying experience with Lance was completely different - no hard sell only a genuine desire to ensure that the buyer would be happy with the vehicle they were considering buying. Additionally, the trade-in value I received from Lance was as good as what I was offered by the GM dealership that I had purchased several prior vehicles. Lance is easily the best car representative I have dealt with & I recommend Lance as a person you can trust and will enjoy dealing with. Thank you Lance. More

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Dealership “ Exceeds Expectations! ” I went in to purchase a used vehicle. Lance ward took the time to give me all of my options. I ended up getting nissan r “ Exceeds Expectations! ” I went in to purchase a used vehicle. Lance ward took the time to give me all of my options. I ended up getting nissan rouge i love my rouge.He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend Lance ward :) More

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Great experience Lance was great to work with. He went above and beyond in helping to purchase my new vehicle. I would definately go back to purchase another vehicle f Lance was great to work with. He went above and beyond in helping to purchase my new vehicle. I would definately go back to purchase another vehicle from him. More

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Lance Ward "Class Act" My experience at Nissan Coastal was fabulous. I am the type to be very suspicious of sales people of any kind, but Lance Ward was very professional, h My experience at Nissan Coastal was fabulous. I am the type to be very suspicious of sales people of any kind, but Lance Ward was very professional, helpful, friendly and honest! He took his time on the test drive and answered all my questions, listened patiently my son's story, finishing after an hour we were still talking and I did not feel rushed. I would definitely recommended friends and family to see Lance Ward at Nissan Coastal. At the day of the pickup Lance took another 15-20 minutes in the rain explained everything in detail about the 370Z to my husband. A great experience overall. I'm so happy with my purchase! Thanks Lance Ward More

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The worst buying experience! Buying a used car is stressful enough, but these folks took it to a new level! I found a car I wanted, but maybe I negotiated a better deal than the Buying a used car is stressful enough, but these folks took it to a new level! I found a car I wanted, but maybe I negotiated a better deal than the sales manager ("sales prevention team") was happy with. So they put me off for over a week saying they did not have the title! (is that shoddy business, or illegal, or an outright lie?) - I had to move on to another dealer who treated me very well. More

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