Landan Wehner

Worked with Landon at the Decatur Location that stayed later than normal business hours . Had test drove a automobile before it had a broken mirror on it was to get fixed the next day went back over a wee later than normal business hours . Had test drove a automobile before it had a broken mirror on it was to get fixed the next day went back over a week later still wasn't fixed . Not the sales person fault . That things are not getting fixed . Brought a SUV that was to be ran threw sevice with several things checked to make sure everything is OK. Drove a different Automobile that had bad tires on it and a cover laying in the back that needed fixed . Sold (as-Is) Didn't get to the other side of town and a tire Monitor Notice came up on the screen. At one time Kelley filled the fuel tank with fuel and gave a couple of oil changes with a purchase and Sirius Radio free for a few mouths . I guess not anymore . They do have the free Car Wash. The Warranty and Oil changes and other extras offered for extra cost seemed hi priced . $82.50 for a oil change isn't a good deal maybe someone it is . Seemed different that a than the last time I bought from them a tire issue was fixed . And wasn't told it could be tires or it could be a wheel bearing. If it has been threw all these service checks it seems like a good Automobile Technician would have found and fixed these issues. Again not the salesman fault that someone else isn't doing a job correctly. More

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I had an excellent experience purchasing my Jeep Wrangler from Kelley. My sales consultant, Landan Wehner, was outstanding from start to finish. He was very responsive throughout the entire process, answered from Kelley. My sales consultant, Landan Wehner, was outstanding from start to finish. He was very responsive throughout the entire process, answered all of my questions, and made everything easy and stress-free. Since I was flying in, the dealership picked me up at the airport right on time, which was a great touch. When I arrived, my Jeep was cleaned, prepped, and ready to go. The entire experience felt like true 5-star treatment. I highly recommend Kelley, and especially Landan Wehner, if you’re looking for a smooth, professional, and customer-focused car buying experience. Thanks again for making it such a great experience! More

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Friendly communication with Jeff Meyers at Kelly Auto Mall in Decatur. Went over and above to understand stand our needs. Made us comfortable during a wait time. Mall in Decatur. Went over and above to understand stand our needs. Made us comfortable during a wait time. More

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I was pleasantly surprised to have had such a smooth, quicker than expected experience when purchasing a vehicle. Staff was attentive and friendly. quicker than expected experience when purchasing a vehicle. Staff was attentive and friendly. More

by CHADHAINES4126 Verified Customer Verified Customer

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Always nice and fast! Always met with kindness! Complete Comfort in waiting room while waiting. Always met with kindness! Complete Comfort in waiting room while waiting. More

by MORRISC927 Verified Customer Verified Customer

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Dealership was clean , employees were friendly, and the financing was easy, and the location is close to my home financing was easy, and the location is close to my home More

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Had a great expierence with Landen Werner and was very prompt on everything and great communication prompt on everything and great communication More

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Landan Wehner was absolutely amazing! My lease was almost over miles and he got me in a brand new one with a lower payment. Easiest car buying experience I ever had. My lease was almost over miles and he got me in a brand new one with a lower payment. Easiest car buying experience I ever had. More

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Made me pay for a $1000 package where on my past purchase was an option. I was not even made aware of this until closing the deal of our purchase of a 2026 Traverse. This was NOT communicated to me during ou was an option. I was not even made aware of this until closing the deal of our purchase of a 2026 Traverse. This was NOT communicated to me during our previous meetings. VERY disappointed! Unless circumstances change, we probably will seek elsewhere on our next purchase. We even paid cash for this vehicle! As a GM employee, I never thought Kelley would deceive me. More

by CLWESG Verified Customer Verified Customer

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Everyone was professional and courteous. The only unforseen issue was they sent me to the ceramic auto shop for a minor repair. That was good until I went home and suffered much more damage The only unforseen issue was they sent me to the ceramic auto shop for a minor repair. That was good until I went home and suffered much more damage on the way home. Went back again but they were unsuccessful to repair the damage. WELCOME TO THE WORLD OF CERAMIC COATING. More

by KARRER.SK Verified Customer Verified Customer

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