Landon Bates

Communication was non existent,had to call twice for updates on brakes that took 6 hours to complete with an appointment. My chrome valve stem covers that I just put on my car were lost by the people in updates on brakes that took 6 hours to complete with an appointment. My chrome valve stem covers that I just put on my car were lost by the people in the garage and all in all was the worst visit I've had at this location. They can blame being under construction all they want but I've had good visits with it being under construction there is no excuse. Was charged 550 for 2 rear brakes that were just replaced 20k miles ago. When last time all four brakes including rotors replaced were done for 900. Definitely will be taking business elsewhere after this visit. Zero greeting when walking into the service advisor trailer, I had to wait for phone calls to finish before I knew who to talk to. When leaving with my car I had greasy hand and head prints all over the out side of the car. I have a long standing relationship with most of the staff and upper management from this location and like I said after this visit I'll be taking my business somewhere else. More

by JESSEEDWARDCOX Verified Customer Verified Customer

Report | Print

Landon was honest and a man of his word! I thank him and the dealership for being honest with me!!! I thank him and the dealership for being honest with me!!! More

by Franksummariva Verified Customer Verified Customer

Report | Print

service was great as always. Thanks again Mike McMahon Will be back next time I need any service. Thanks again Mike McMahon Will be back next time I need any service. More

by mcman5 Verified Customer Verified Customer

Report | Print

He was a very good salesman, honest and human being I like him and that’s what I like about a person that he’s very honest like him and that’s what I like about a person that he’s very honest More

by mmrcpesanche819841 Verified Customer Verified Customer

Report | Print

Always a wonderful experience at Nissan. The service staff is excellent. Great customer service department. The service staff is excellent. Great customer service department. More

by CNMORALES65 Verified Customer Verified Customer

Report | Print

Always a wonderful experience at Nissan. The service staff is excellent. Great customer service department. The service staff is excellent. Great customer service department. More

by CNMORALES65 Verified Customer Verified Customer

Report | Print

Worst service appointment I've ever had in my life, if it were possible to give negative stars, I would have:-10 were possible to give negative stars, I would have:-10 More

by VERYDisappinted Verified Customer Verified Customer

Report | Print

Landon kept. His word to me and made my experience a great one!!! He was awesome!!! His word to me and made my experience a great one!!! He was awesome!!! More

by Franksummariva Verified Customer Verified Customer

Report | Print

Great experience would do it again, without a doubt. Thank you Fort Myers Nissan. Have a great day Thank you Fort Myers Nissan. Have a great day More

by stacjhn1 Verified Customer Verified Customer

Report | Print

The service area runs like a team everybody cares and I'm very impressed thank you very impressed thank you More

by t.blanton.fl Verified Customer Verified Customer

Report | Print