Landon Bates | Page 2

Courteous and straightforward. Had to call Landon on a few things and he was right there for me. Had to call Landon on a few things and he was right there for me. More

by Petermcgregor142 Verified Customer Verified Customer

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This time the service went pretty quick and I received my car back earlier than expected. Versus last time was quite the opposite. I gave a 4, as I felt that the staff wasn't very welcoming. The girl who saw car back earlier than expected. Versus last time was quite the opposite. I gave a 4, as I felt that the staff wasn't very welcoming. The girl who saw me in my car just said 'dropping off the car? Leave the key on the dashboard.' No 'hello', no nothing. No instructions either on what to do next, until I asked. When I walked in, I didn't receive a 'hello' or 'welcome', while there were at least four employees without a customer. No smiles! Landon was the only one asking if he could help. With luck he was my rep. Hector, who returned my car from the car wash, was very pleasant and kind. I didn't appreciate how the lady, same one as mentioned above, talked to him though. She actually interrupted the one person who was genuinely kind from performing proper customer service. Suggest staff receives some customer service training. Take it from a former HR. More

by VANSABINE Verified Customer Verified Customer

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Good service, good people Will return for my next service and inspection, service i can depend on and inspection, service i can depend on More

by Dzi321 Verified Customer Verified Customer

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Great Everything was fine, everyone was nice. It was fairly quick. Thats all I have to say. It was fairly quick. Thats all I have to say. More

by Alyssam2122 Verified Customer Verified Customer

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Called to schedule after receiving a recall notice. Was able to schedule service for later that same day. As always, Landon was personable, professional and extremely attuned to keeping me updated on Was able to schedule service for later that same day. As always, Landon was personable, professional and extremely attuned to keeping me updated on the service being performed as well as very respectful of my time. Landon and the entire Nissan of Fort Myers service department are absolutely top notch! More

by kippiknox Verified Customer Verified Customer

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Landon has worked with me before and he is always so patient and explains everything to me. He is very accommodating to a customers needs. patient and explains everything to me. He is very accommodating to a customers needs. More

by wilma.kovacs Verified Customer Verified Customer

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Service appointment was on time. Communication with the service advisor was not as detailed as with other advisors on previous visits. Communication with the service advisor was not as detailed as with other advisors on previous visits. More

by Pete Verified Customer Verified Customer

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Landon was not very personable nor friendly. I would definitely not want to have him service me the next time the rest of the service people were a lot friendlier and engaged with their customer I would definitely not want to have him service me the next time the rest of the service people were a lot friendlier and engaged with their customers a lot more. He did none of those things. More

by Deb.Kujawa Verified Customer Verified Customer

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Although the service took longer than I was told, everyone was professional and courteous. And the waiting area was comfortable. everyone was professional and courteous. And the waiting area was comfortable. More

by khall928 Verified Customer Verified Customer

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We were there because they didn’t tighten caliper from the last visit!!! When we picked the car up after we had to bring it back to be fixed they bent the front license plate. I provided a picture of the the last visit!!! When we picked the car up after we had to bring it back to be fixed they bent the front license plate. I provided a picture of the damage and never heard back! I looked at video at drop off clearly was not bent! Very sloppy work at this dealership! More

by jkmcann Verified Customer Verified Customer

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