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Landon Bates

Overview Reviews (186) Inventory (405)

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Landon Bates

Landon Bates | Page 5

Service Advisor

Nissan of Fort Myers

13985 S Tamiami Trail
Fort Myers, FL 33912

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4.6

186 Reviews

Overview Reviews (186) Inventory (405)

4.6

186 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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186 Reviews of Landon Bates

January 31, 2026

Dealership Rating

Employee Rating

Brought truck in for an oil change…. tech found a leak from the valve cover gasket. Landon said it would be covered by Nissan.. even though my truck is almost 10 years old. He took car of tech found a leak from the valve cover gasket. Landon said it would be covered by Nissan.. even though my truck is almost 10 years old. He took car of all the paperwork with corporate.Got me shuttered back and forth from the dealership to my job. Really appreciate how well I was treated. More

by Mike

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 26, 2026 -

Nissan of Fort Myers responded

Thank you for your feedback! We're happy to hear that you had a great experience with our team and that we were able to help you with your truck. We strive to provide excellent customer service and we're glad that we could take care of the paperwork for you. Thank you for choosing us and we look forward to seeing you again in the future!

January 26, 2026

Dealership Rating

Employee Rating

Some of the staff are not meant for customer service as they were a little rude. they were a little rude. More

by rachel.brock

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Jan 28, 2026 -

Nissan of Fort Myers responded

We apologize if you experienced any rudeness from our staff. We strive to provide excellent customer service and will address this with our team. Thank you for bringing this to our attention.

January 25, 2026

Dealership Rating

Employee Rating

Excellent and smooth Seamless transition for drop off and pick up. Great communication Landon did great pick up. Great communication Landon did great More

by Sn71012

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Landon Bates

Jan 28, 2026 -

Nissan of Fort Myers responded

Thank you for your positive feedback! We are happy to hear that your experience with our seamless drop off and pick up was excellent and smooth. Our team works hard to provide great communication and we're glad Landon did a great job. We hope to see you again soon!

January 25, 2026

Dealership Rating

Employee Rating

Landen was great friendly and helpful through the whole process kept us informed and all cost if any to be paid where explained. Landen made the experience great will us You guys again if need be. process kept us informed and all cost if any to be paid where explained. Landen made the experience great will us You guys again if need be. More

by Mr.Juice

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carlos Nuez, John Pitts, Marcus Seidman , Josue Quintanilla

Jan 28, 2026 -

Nissan of Fort Myers responded

Thank you for your kind words! We're so happy to hear that Landen provided you with great service and kept you informed throughout the process. We strive to make our customers' experiences exceptional. We look forward to working with you again in the future!

January 23, 2026

Dealership Rating

Employee Rating

Landon did great! As did John ! I'm greatful they have a car wash now! As did John ! I'm greatful they have a car wash now! More

by JESSEEDWARDCOX

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Pitts , Service manager John!

Jan 25, 2026 -

Nissan of Fort Myers responded

Thank you for your kind words! Our team at the car wash takes pride in providing excellent service. We appreciate your support and hope to see you again soon! #HappyWashing #CustomerSatisfaction

January 16, 2026

Dealership Rating

Employee Rating

They provide outstanding customer service as well as a full understanding of car issue resolutions. Car was in at the appointment time and ready when told it would be. full understanding of car issue resolutions. Car was in at the appointment time and ready when told it would be. More

by RandyRod

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 17, 2026 -

Nissan of Fort Myers responded

Thank you so much for your amazing review! Our team takes pride in providing exceptional customer service and timely resolutions for car issues. We are thrilled to hear that your car was ready on time. Thank you for choosing us for your automotive needs.

January 11, 2026

Dealership Rating

Employee Rating

Landon was great. Kept me informed and got me my truck back the next day. Kept me informed and got me my truck back the next day. More

by mmhome

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 12, 2026 -

Nissan of Fort Myers responded

We are so glad to hear that Landon provided excellent service and got your truck back to you quickly. We strive to keep our customers informed and satisfied. Thank you for choosing us!

January 11, 2026

Dealership Rating

Employee Rating

Landon Bates helped me when no one else would. I was not happy with Nissan until I talked to him. He saved me $7,000 He was the only one who knew where to look for my warranty I knew I had when I was not happy with Nissan until I talked to him. He saved me $7,000 He was the only one who knew where to look for my warranty I knew I had when every other employee at Nissan told me did not exist. I mean everyone I talked to.!!!!!! Thank you Landon Bates More

by d.ann

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike is service

Jan 12, 2026 -

Nissan of Fort Myers responded

Thank you for sharing your positive experience with Landon Bates! We are thrilled to hear that he was able to save you $7,000 and locate your warranty. We value your business at Nissan and are grateful to have Landon on our team.

January 08, 2026

Dealership Rating

Employee Rating

They were prompt, friendly & professional. I would recommend this dealership & service department Pleased I would recommend this dealership & service department Pleased More

by beachwalkers1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Landon Bates

Jan 10, 2026 -

Nissan of Fort Myers responded

Thank you for the glowing review! We take pride in our prompt, friendly, and professional service and we're thrilled to hear you had a positive experience. Thank you for recommending our dealership and service department. We appreciate your business!

January 07, 2026

Dealership Rating

Employee Rating

Landon did a great job. Was clear and concise on what was needed. Very knowledgeable about the work Was clear and concise on what was needed. Very knowledgeable about the work More

by Uodate

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 09, 2026 -

Nissan of Fort Myers responded

"Thank you for your positive review! We are thrilled to hear that Landon provided great service and was knowledgeable about the work. We appreciate your business and hope to work with you again in the future. #customerservicegoals"

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