Lani Roy
Lani Roy at Porsche Sugar Land

Lani Roy | Page 2

Service Advisor

Porsche Sugar Land

13426 Southwest Fwy
Sugar Land, TX 77478

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5.0
33 Reviews

Originally from a small town in southern Louisiana, Lani never imagined she would one day represent a brand as iconic and distinguished as Porsche. She began her automotive career in 2011 as a receptionist at her local Chevrolet dealership while pursuing a bachelor’s degree in sociology. Driven by ambition and a desire for growth, she advanced through several roles before realizing it was time for a new challenge. Lani took a leap of faith, relocating to Texas and joining the Porsche North Houston team. She later transferred to Porsche Sugar Land, where she started in an entry-level service position and quickly rose to the role of service advisor. Her journey has been one of determination, growth, and personal reward. Known for the warmth and hospitality that define her Louisiana roots, Lani brings a welcoming and personable approach to every client interaction.

5.0

33 Reviews

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33 Reviews of Lani Roy

February 07, 2026

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Wonderful experience but one thing usually they always in other dealers wash the car which was not done More

by alparslanturan
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Recommend Dealer
Yes
Feb 12, 2026

Porsche Sugar Land responded

Thank you for choosing Porsche Sugar Land and for your feedback. We’re glad you had a wonderful experience and appreciate your note regarding the vehicle wash. We value your input and look forward to serving you again!

February 06, 2026

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Service is outstanding and customer service is even better. Love the dealership and that is rare in this day and age. Buy from them. More

by kristinchorn
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Recommend Dealer
Yes
Feb 12, 2026

Porsche Sugar Land responded

Thank you for your wonderful feedback and for choosing Porsche Sugar Land. We’re honored to hear our service and customer care stand out, and we truly appreciate your recommendation!

February 05, 2026

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I travel past two Porsche dealerships to go to Suger Land because of the way I’m treated there.. I followed Willie, Lani and Adam from Porsche North Houston. Lani keep me up to date on service progress a More

by s.correro1
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Recommend Dealer
Yes

Other Employees Tagged: Jason Sarmiento, Willie Gilder

Feb 12, 2026

Porsche Sugar Land responded

Thank you for your continued loyalty to Porsche Sugar Land. We’re honored that you travel past other dealerships to work with our team, and we’re pleased to hear Lani and the staff provide the attentive, comfortable experience you deserve!

February 05, 2026

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Excellent service department. Lani is a phenomenal service advisor and the technicians are accessible for questions. More

by Sabreitweiser
Recommend Dealer
Yes
Feb 12, 2026

Porsche Sugar Land responded

Thank you for your kind words about Porsche Sugar Land! We’re thrilled to hear Lani and our service team delivered an excellent experience and were available to answer your questions. We truly appreciate your trust.

February 04, 2026

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Professional dealership. Great service by the entire team. Matt was excellent, professional, and respectful. Highly recommended. More

by iman_ii90
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Recommend Dealer
Yes

Other Employees Tagged: Phillip Pham, Matt Blevins

Feb 04, 2026

Porsche Sugar Land responded

Thank you, Iman, for your kind feedback. We’re glad to hear Matt and the entire team delivered professional, respectful service. At Porsche Sugar Land, we appreciate your recommendation and look forward to assisting you again!

January 29, 2026

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Great service team including advisor and shop foreman Especially Lani the service advisor is exceptional and very helpful More

by Raykim0822
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Recommend Dealer
Yes
Feb 04, 2026

Porsche Sugar Land responded

Thank you for your kind words. We’re pleased to hear Lani and the service team provided exceptional and helpful support. At Porsche Sugar Land, delivering high-quality service is always our priority!

January 25, 2026

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Excellent service quick on time all the team provided courtesy in every single aspect keep doing great job More

by mode26
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Recommend Dealer
Yes

Other Employees Tagged: Phillip Pham, Matt Blevins

Jan 27, 2026

Porsche Sugar Land responded

We appreciate your fantastic feedback! Our team at Porsche Sugar Land is committed to delivering timely, courteous, and high-quality service. Thank you for choosing us! We look forward to seeing you again.

January 24, 2026

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My first choice for service on my 2013 Boxster. Matt was accommodating to me as a new to Porshe owner. Matt answered a series of questions about how Porshe Sugar Land service department functions. More

by Dan Wardrop
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Recommend Dealer
Yes
Jan 27, 2026

Porsche Sugar Land responded

Thank you, Dan, for your thoughtful review and for choosing Porsche Sugar Land as your first service destination! We’re glad Matt provided helpful guidance as you get to know your Boxster and our service process. We look forward to supporting you throughout your Porsche ownership experience.

January 22, 2026

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I can't say enough about Lani. She is helpful, knowledgeable, and honest. She explains what needs to be done and is willing to take the time to explore different options when neces More

by bfrank52003
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Recommend Dealer
Yes
Jan 23, 2026

Porsche Sugar Land responded

Thank you for the kind words about Lani and our facility. We’re proud to offer a hassle-free and transparent service experience at Porsche Sugar Land, and we’re glad that stood out to you. We appreciate your continued trust in our team.

January 21, 2026

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Lani is always great to work with. Keeps me up to date with what's happening and is always on time. Porsche Sugar Land #1! More

by Kevinrkan
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Recommend Dealer
Yes
Jan 23, 2026

Porsche Sugar Land responded

Thank you, Kevin! We’re happy to hear Lani continues to provide timely and reliable service. Your loyalty means a lot to us, and we’re honored to be your go-to Porsche center.

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