Larry Dulski | Page 6

Great service I am always very satisfied with the service advisor and service department. They are always very helpful and nice to me. They provided a ride back to I am always very satisfied with the service advisor and service department. They are always very helpful and nice to me. They provided a ride back to my home while they took care of my car. More

by YELLOWLAB29 Verified Customer Verified Customer

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Great Larry Dulski is outstanding. I always request him when I bring my car for service as he is knowledgeable personable and attentive to the customer. He Larry Dulski is outstanding. I always request him when I bring my car for service as he is knowledgeable personable and attentive to the customer. He is a great asset to the service department! More

by Bertrand maryellen Verified Customer Verified Customer

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Battery Replacement The repair service was good. The Service Rep, Larry, gave me options to consider. The person at the food cafe was very helpful when the dealership The repair service was good. The Service Rep, Larry, gave me options to consider. The person at the food cafe was very helpful when the dealership was out of cream so the coffee machine. I had suggested to someone in the dealership office that they put a sign out that they were out of cream but apparently no one followed up -at least not in the next hours 2 that I was there. At least the person at the food cafe offered to give me some dry non-dairy creamer. More

by I_like_coffee Verified Customer Verified Customer

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10k checkup Expected $0 service with no hassles. Received exactly that. Service advisor was Courteous, professional, and efficient. my expectations were met so it Expected $0 service with no hassles. Received exactly that. Service advisor was Courteous, professional, and efficient. my expectations were met so it was a pleasant experience. Waited less than an hour. More

by Alexw3 Verified Customer Verified Customer

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I am extremely pleased with the experience I was very pleased to see Larry again. He was the very first person I encountered when made my first visit to the service dept and he answered my ques I was very pleased to see Larry again. He was the very first person I encountered when made my first visit to the service dept and he answered my questions courteously and professionally. His explanation of everything that they were going to do to my car was acknowledged and understandable. More

by Naomi Lomba-Gomes Verified Customer Verified Customer

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Thank you Even though I was scheduled for 11:30 am I was told this up front an appointment set I like to have that appointment at that time I chose to wait the Even though I was scheduled for 11:30 am I was told this up front an appointment set I like to have that appointment at that time I chose to wait the two hours, they understood and acknowledge that I had a wait as they acknowledged to other customers that was impressive and being sensitive to the time of customers and patience understanding for the wait. The TV shows are always just great during this time you are made comfortable Thank you Forgot name of service helper More

by SHEILA.MARIA Verified Customer Verified Customer

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Larry Dulski and Matt Pesta Always do a Great Job! I always see Larry and Matt when my car needs repairs. They are very professional and knowledgeable!! I highly recommend Boch Toyota for repairs and s I always see Larry and Matt when my car needs repairs. They are very professional and knowledgeable!! I highly recommend Boch Toyota for repairs and service! More

by MVM7208 Verified Customer Verified Customer

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Replacement of driver’s seat warmer switch After a few stumbles at the beginning (wrong part ordered, delay in ordering next part), replacement part was installed quickly. Larry was personable After a few stumbles at the beginning (wrong part ordered, delay in ordering next part), replacement part was installed quickly. Larry was personable and made a genuine (and successful) effort to make up for the slip-ups. More

by STEVEW8 Verified Customer Verified Customer

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Tires from BOCH Toyota - Not honoring the Quote I am trying to buy Tires from BOCH TOYOTA NORWOOD in Massachusetts. I selected the tires online and got the Quote in email. I got a call from NANCY fr I am trying to buy Tires from BOCH TOYOTA NORWOOD in Massachusetts. I selected the tires online and got the Quote in email. I got a call from NANCY from dealership on 21st OCT to confirm my request, they have not confirmed the Tires are ordered yet and now they are telling me that the Good Year has stopped making these tires and offering me not known brand tires now, There is Buy3 get 1 free deal on Toyota dealers, I wanted to make use of the deal. I purchased the car from BOCH Toyota only and now only they don't care of their customer. The tires are freely available on Internet from other sellers, The tire I am looking for is Goodyear Assurance® MaxLife™ 245/55R19 size. I am not sure why they are lying to me that Goodyear doesn't manufacture the tires any more. I do not understand why they do not want to fulfill my order, I am working with Larry from Service Department. I have the quote in the email with me as proof. More

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Tires replaced Good job and done in a timely manner. Always bring our cars for maintenance to be serviced by the professionals who are Toyota knowledgeable. Thanks Good job and done in a timely manner. Always bring our cars for maintenance to be serviced by the professionals who are Toyota knowledgeable. Thanks you More

by DEEJOIE Verified Customer Verified Customer

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