Larry Mullins

It was fine. m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m More

Report | Print

I have been a customer with Koons for many years and service is 👍 great always. service is 👍 great always. More

Report | Print

It marbles services. Kind and professional staff. My car looks like new after it washed and cleaned. Kind and professional staff. My car looks like new after it washed and cleaned. More

Report | Print

I received a promo in the mail for $65 for oil change and checking systems on my car. Short story...$ 65 turned into $130. Service rep was apologetic and understood this was very misleading. Not going to checking systems on my car. Short story...$ 65 turned into $130. Service rep was apologetic and understood this was very misleading. Not going to create a hassle for myself over this. I am in the market for a new car. I would have paid the $130 without bad feelings in the first place! I like the Kia line but would travel far and wide to buy one but not from this dealership. More

Report | Print

My service experience was satisfactory after I returned the car because service related issues were fixed. the car because service related issues were fixed. More

Report | Print

After my car was taken back for service, I was told it needed work that I know was not needed. I work for Advance Auto. needed work that I know was not needed. I work for Advance Auto. More

Report | Print

Always GREAT! From the day I bought my 2014 KIA up until now, I have had nothing but a awesome experience, each time I have come in. No service is ever force on to From the day I bought my 2014 KIA up until now, I have had nothing but a awesome experience, each time I have come in. No service is ever force on to me. Everything is explained in great detail. Some car places make you feel like "if you drive any further, you will be on the side of the road". I never feel overwhelmed or misled by anything they have suggested for my car. Keep up the GREAT work KIA Motors! You guys rock!! More

Report | Print

Had to wait initially was not welcomed - first time in - waited about 5-10 min for someone to even tell me the manager would be back - then I waited again - when initially was not welcomed - first time in - waited about 5-10 min for someone to even tell me the manager would be back - then I waited again - when I came back no one would assist me - someone told me to go to the cashier without even knowing what my issue was - no friendly at all (the cashier was very nice once I went over to her) the sales team was anything BUT friendly - I asked it the repair would cost me anything (I just bought the care in Oct 2016) and was told if it was my fault then Kia would not be responsible - I knew I had done nothing (had less than 3000 miles on the car after 5 months of ownership) and really only drive to work twice a week and do errands around the house. They could more friendly, outgoing and in the end I was asked to lie about my experience in the service area and give them a good rating - REALLY More

Report | Print

Outstanding , love KIA !! Thank you to Larry Mullins and all service dept team !KIA is absolutely one of the best service providers I’ve ever been to. Everyone at the dealershi Thank you to Larry Mullins and all service dept team !KIA is absolutely one of the best service providers I’ve ever been to. Everyone at the dealership is extremely professional and friendly— I always feel comfortable bringing my car in. They do the work quickly and efficiently ! Regards, Aliya S. More

Report | Print

AWESOME Experience SERVICE DEPARTMENT Vinny Sturdivant was very nice & welcoming. I have been a customer of Koons for 3 plus years and I will continue being a customer due to their EXCELLE Vinny Sturdivant was very nice & welcoming. I have been a customer of Koons for 3 plus years and I will continue being a customer due to their EXCELLENT service! More

Report | Print