Lasha Malazonia | Page 6

Dont practice what they preach After 1 payment just spent $600 on tires for my cpo vw, the cpo report tires were 8/32, at goodyear 4/32 in depth, replacement time, Gunther wouldn't After 1 payment just spent $600 on tires for my cpo vw, the cpo report tires were 8/32, at goodyear 4/32 in depth, replacement time, Gunther wouldn't help, the owner just replied with a generic response. My recommedation buy elsewhere More

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Help beyond reasoning! Absolutely loved it I loved how inviting everyone was and eager to help me in my upsetting situation. I came in with an impossible deal and they made it happen with the s I loved how inviting everyone was and eager to help me in my upsetting situation. I came in with an impossible deal and they made it happen with the slightest of ease! Definitely coming back for an upgrade in a few years!! More

by Wobblybass Verified Customer Verified Customer

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Great They fixed two recalls. Very quickly. Very professional.top notch service.would strongly recommend to everyone.glad to own a vw. That explains why the They fixed two recalls. Very quickly. Very professional.top notch service.would strongly recommend to everyone.glad to own a vw. That explains why their park in lot is always full. More

by TRF048 Verified Customer Verified Customer

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Excellent service I’m very pleased with Gunther Volkswagen Delray Beach, not just when l leased my vehicle but also when I took it for service. They made everything rea I’m very pleased with Gunther Volkswagen Delray Beach, not just when l leased my vehicle but also when I took it for service. They made everything really easy and convenient for me. I’d recommend Gunther to all my friends and family members. More

by MARGARITA.MOLINA Verified Customer Verified Customer

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Great Everyone’s always pleasant there and very helpful . The receptionist is very nice and helpful the waiting room is clean and pleasant .When any light Everyone’s always pleasant there and very helpful . The receptionist is very nice and helpful the waiting room is clean and pleasant .When any light comes on in my car they take me immediately and they fix the problem More

by KCORSO68 Verified Customer Verified Customer

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VIP Customer I traded in my 2016 Jetta that was just barely past 1/2 way on it's lease for a 2018 Tiguan. Josh and staff were very helpful in the transaction. I traded in my 2016 Jetta that was just barely past 1/2 way on it's lease for a 2018 Tiguan. Josh and staff were very helpful in the transaction. More

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Bait & Switch BAIT & SWITCH AND ALL LIES….all our problems started when I received a call from a customer service representative telling me that they would like to BAIT & SWITCH AND ALL LIES….all our problems started when I received a call from a customer service representative telling me that they would like to pay off my leased 2016 VW Jetta and put us in a brand new one without any additional monthly payments. Our lease was not ending until January 2019 and I told this person not to waste our time if they could not put us in the identical Jetta that we were presently leasing. I was assured that would not be a problem and they set us up with an appointment. When my wife and I arrived at Gunther VW Delray, we were greeted by the customer service person I spoke with and she turned us over to a salesperson. The first thing I told the sales person was we were only interested in the identical Jetta we had right now, at the same monthly payments, or we would continue the lease until it ended. Right away he wanted to upsell us with another model. He said he could work out a GREAT deal. As it turned out, after 3 hours of wasted time, he came up with a new lease way over what we were presently paying. At that point my wife and I got up and proceeded to leave the dealership. Outside the showroom, and on our way to our car, the salesperson and his manager approached us and offered us another deal on a Jetta that was not the same upgraded model that we presently have, but said he could do the deal at the same lease price for a 36 month lease. He would even throw in free window tinting. The vehicle on the lot was not the color we wanted, but he said he could have our color in the next day (Sunday). We went back into the show room to give a $450 deposit and we wanted to see the vehicle before they did any window tinting. As we were signing the agreement we noticed the lease was 48 months and not 36 as we had agreed to. The salesperson gave us some “BS” story why this was a better deal for us. At that point we should have walked away, but shame on us we didn’t. The vehicle never arrived on Sunday. On Monday, my wife called the sales person twice and the call was never returned. At that point we notified the dealer we did not want to do business with them and requested our deposit back. We spent over 5 hours at the dealership and they lied from the very start. I would highly recommend that you DO NOT consider doing business with Gunther VW of Delray Beach. More

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New VW Tiquan Out of all the VW dealerships in Palm Beach county and Broward county, Gunther VW O.F. Delray Beach is the one to beat!!!! Best prices compared to all Out of all the VW dealerships in Palm Beach county and Broward county, Gunther VW O.F. Delray Beach is the one to beat!!!! Best prices compared to all the others. More

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