Laura Brown | Page 11

Another Great Service Appointment I brought my IS250 in for it's 95K mile service. Laura was polite as always and got me on my way in just a few minutes. We even joked that the loane I brought my IS250 in for it's 95K mile service. Laura was polite as always and got me on my way in just a few minutes. We even joked that the loaner car was a temptation for me to consider buying a new car. I replied that I still had time to double the current mileage on my car first. More

Report | Print

Radiator repair.. Laura Brown was very friendly & did a great job informing me of the issues with my IS300. Would recommend picking her if you set up an appointment onl Laura Brown was very friendly & did a great job informing me of the issues with my IS300. Would recommend picking her if you set up an appointment online. More

Report | Print

Quick & Friendly Professional Service Had warranty work performed on my car and it was out in a few hours. Very friendly service advisor that was extremely thorough and professional. Had warranty work performed on my car and it was out in a few hours. Very friendly service advisor that was extremely thorough and professional. More

Report | Print

Great Service The dealership found a leaky seal on my power train & took care of it under warranty. The car was ready to pick up ahead of schedule & keep up the gre The dealership found a leaky seal on my power train & took care of it under warranty. The car was ready to pick up ahead of schedule & keep up the great customer service!! More

Report | Print

Best Lexus Dealer Great customer service from the service and sales. Will go back to Westside to buy our next SUV. Best price and awesome service. Thank you! Great customer service from the service and sales. Will go back to Westside to buy our next SUV. Best price and awesome service. Thank you! More

Report | Print

Excellent Service Department Everyone involved in the service is first class and customer focused from Laura Brown to Billy Lightfoot. I was advised every step of the way. Everyone involved in the service is first class and customer focused from Laura Brown to Billy Lightfoot. I was advised every step of the way. More

Report | Print

Service Great Service! My free loaner was ready when I got there. The TV said WELCOME and my name. Very cool! Laura was very nice and quick. Great Service! My free loaner was ready when I got there. The TV said WELCOME and my name. Very cool! Laura was very nice and quick. More

Report | Print

Great service dept Laura is always friendly and helpful . Service is performed efficiently and same day turn around is the norm... loaner cars are practically new so it Laura is always friendly and helpful . Service is performed efficiently and same day turn around is the norm... loaner cars are practically new so it's like getting a test drive with every service More

Report | Print

They listen and care My service advisor helped me determine if our vehicle needed to have the hood adjusted to eliminated a slight clanking noise. We tested several other My service advisor helped me determine if our vehicle needed to have the hood adjusted to eliminated a slight clanking noise. We tested several other vehicles and determined it was not an issue we needed to be concerned about. More

Report | Print

Good service high price For my 30000 mile service I paid $650 which is too much. I felt like I was not getting that many things done for that price. For my 30000 mile service I paid $650 which is too much. I felt like I was not getting that many things done for that price. More

Report | Print