Laura Brown | Page 17

Great service after the sell Brought new RX350 in for first service (5000 mile) and the Westside Lexus advisor Laura Brown was professional and courteous. My loaner car was excel Brought new RX350 in for first service (5000 mile) and the Westside Lexus advisor Laura Brown was professional and courteous. My loaner car was excellent and the experience was extremely positive. Way to go Westside, another happy customer! More

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Always Great Service Overall, I have been coming to Westside Lexus for many years. I always maintain my vehicle by the recommended service schedules, and I always receive Overall, I have been coming to Westside Lexus for many years. I always maintain my vehicle by the recommended service schedules, and I always receive great customer and mechanical service. If for any reason, there is something that I felt needed their attention, they have always addressed and resolved it immediately. I am a happy customer. More

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great everything was wonderful. the only minor negative was tire pressure was not checked according to my tire sensor. All tires had 35 pounds of pressure everything was wonderful. the only minor negative was tire pressure was not checked according to my tire sensor. All tires had 35 pounds of pressure but my left rear tire had only 32. I called my service representative and she responded that my tires would me find that the sensor was not always completely accurate. More

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Pleasant surprise Service rep Laura Brown gave me a fantastic customer experience. Not only was it fast and friendly, but she also gave me a nice upgrade on a loaner. T Service rep Laura Brown gave me a fantastic customer experience. Not only was it fast and friendly, but she also gave me a nice upgrade on a loaner. This dealership is the best and Laura is a shining example. More

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10,000 mile service Good service and friendly. Very much interested in getting me in and out in a timely and efficient manner. Very helpful with parts as well. Good service and friendly. Very much interested in getting me in and out in a timely and efficient manner. Very helpful with parts as well. More

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5000 MILE SERVICE EVERYONE WAS COURTEOUS AND KNOWLEDGABLE. THE LENGTH OF WAIT WAS NOT LONG. THE ONLY RECOMMENDATION I HAVE IS BETTER SEATING. THOSE COUCHES ARE NOT MA EVERYONE WAS COURTEOUS AND KNOWLEDGABLE. THE LENGTH OF WAIT WAS NOT LONG. THE ONLY RECOMMENDATION I HAVE IS BETTER SEATING. THOSE COUCHES ARE NOT MADE FOR SHORT PEOPLE LIKE ME :) More

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In and out quick 2nd routine service done quick and right. Thank to service consultant Laura. She got me in on short notice and explained what was done so I could und 2nd routine service done quick and right. Thank to service consultant Laura. She got me in on short notice and explained what was done so I could understand. My basic questions while I'm still learning the car & dealership were answered with helpful information More

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Recent service The service person, Laura, saw to it that I got the service that I came for for my car, in a timely and professional manner. The service person, Laura, saw to it that I got the service that I came for for my car, in a timely and professional manner. More

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15k Service on RX-350 Laura is very kind, professional, flexible and diligent. She quickly scheduled my appointment. I arrived 30 minutes early, and rapidly took care of me Laura is very kind, professional, flexible and diligent. She quickly scheduled my appointment. I arrived 30 minutes early, and rapidly took care of me, helping me leave the shop earlier than expected. A joy to work with. Thank you! More

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10k service on IS350 Laura is amazing !! Two thumbs up. Was able to get me in and out with a short notice. Appreciate that !! Would def come back to WestSide :) Laura is amazing !! Two thumbs up. Was able to get me in and out with a short notice. Appreciate that !! Would def come back to WestSide :) More

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