Laura Derose
Laura Derose at Gordie Boucher Ford Lincoln of Janesville
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Laura Derose

Mobile Service Coordinator

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.9
50 Reviews

Dealership Experience

1 yr, 8 mos

Languages Spoken

English English

4.9

50 Reviews

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50 Reviews of Laura Derose

April 28, 2025

Dealership Rating
Employee Rating

The technician was prompt and thorough. He answered all of my questions concerning my truck. The technician was very professional. I am a manager in maintenance and able to recognize qua More

by Joseph South
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

April 23, 2025

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Employee Rating

Had a fantastic experience with Boucher at purchase and it's been great since. Hopefully I keep this car for a good long while, but if I do end up wanting a new one down the line I know where I'll go. More

by CODYMROWICKI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 23, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

April 16, 2025

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Employee Rating

Alex was great! ! Friendly n helpful!! Thank you...Great service! We will be back for sure!! More

by BETZDIANE1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bradley Hanthorn

Apr 16, 2025

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

April 10, 2025

Dealership Rating
Employee Rating

Very nice, took the time to talk over any possible issues due to the age of the car. Handled car with care. Was time efficient. More

by jam41280
Service Price Transparency
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Recommend Dealer
Yes
Apr 11, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

April 09, 2025

Dealership Rating
Employee Rating

Laura & the service technician were friendly, listened to my concerns, & explained 'things' clearly. I have been completely satisfied! More

by MSEARLS49
Recommend Dealer
Yes

Other Employees Tagged: Laura Derose

Apr 09, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

April 09, 2025

Dealership Rating
Employee Rating

Very easy and efficient process I’m getting my Ford bronco fixed in Janesville. Also very quick process. Dakota was very helpful during the process More

by Sebastiano3606
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

April 06, 2025

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Employee Rating

Very nice people. Easy to make an appointment and nice clean facilities. Would recommend to a friend More

by rhinojeffson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

March 31, 2025

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Employee Rating

They have taken very good care of my f350 diesel truck making timely repairs so I can doing the things I need to do More

by Sparton1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

March 29, 2025

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Employee Rating

I received impeccable customer service. I was well informed during the process of my vehicle getting fixed and the work was completed in a very timely manner More

by penny.milstead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dakota Schmaling, Jeffrey Beran

Mar 29, 2025

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

March 29, 2025

Dealership Rating
Employee Rating

Great service as always. Very knowledgeable staff. Quick as long as you book a service. Always leave satisfied. More

by BURTONRIDER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Beran

Mar 29, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

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