Laura Hoeller

I bought an F150 a little over a month ago. It has been running great and I love it. We had some issues after I bought it. A few hours after driving it away the engine light came on and they pr It has been running great and I love it. We had some issues after I bought it. A few hours after driving it away the engine light came on and they promptly took care of the problem at no charge to me. Mike schwister the salesman was great and the service department was also great. Thanks much. More

by Rick Verified Customer Verified Customer

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Several dealers have been involved in the process and Joe Jubran truly made the difference. Congrats. Jubran truly made the difference. Congrats. More

by MORETTIC Verified Customer Verified Customer

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I recently purchased a vehicle from Gordie Boucher Ford in Menomonee Falls and my overall experience was great. The salesman I interacted with was Fernando and he was fantastic to deal with. He was not p in Menomonee Falls and my overall experience was great. The salesman I interacted with was Fernando and he was fantastic to deal with. He was not pushy or overbearing, but rather informative and very helpful throughout the entire process. The only reason I did not give this dealer a 5-star is because of the sales manager who came out to negotiate final price. I won't get into details, but he was just plain rude. I left that day without any intention of dealing with them again. Another sales manager contacted me the following week and we reached an agreement we both felt was fair. Much more pleasant experience the 2nd time around with a different manager. If you are in the market for a new or used vehicle, I highly recommend visiting Fernando at Gordie Boucher. More

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It was excellent Was in an out in 3 hours with a new car Highly recommended Highly recommended More

by susanr4kids Verified Customer Verified Customer

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Professional staff that's easy to work with. Everyone there is helpful and it's a pressure free environment Everyone there is helpful and it's a pressure free environment More

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I wouldn't go back to this dealership. The customer service was sub par. I requested my used vehicle purchase just be wiped down better prior to picking it up because there was dirt on the The customer service was sub par. I requested my used vehicle purchase just be wiped down better prior to picking it up because there was dirt on the back seats, center console and on the bottom of the seats. It was not done when I picked up the vehicle. The vehicle had to be serviced by a specific dealership due to an ongoing issue it was having. My purchase was contingent on it being fixed. While it did get fixed, the salesman said he didn't know what the issue was because he's not a mechanic and couldn't even tell us what dealership it went to. Ideally I would have liked to know what was wrong and what got fixed and where. The lady completing the purchase said the f word when I accidentally signed on the wrong line and she had to go print a new title. Nobody had anything ready for us to come pick up the vehicle despite the initial down payment being placed 2 weeks before we picked it up. They had 2 weeks to clean the vehicle but I guess decided to shampoo the carpets the day we picked it up. Overall, the customer service was poor, the vehicle cleaning was done poorly, and I wouldn't recommend this dealership. More

by AW Verified Customer Verified Customer

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Joe was outstanding as mu salsperson! Everyone was very friendly too. Great experience at Gordie! Everyone was very friendly too. Great experience at Gordie! More

by C-SCHUSTER Verified Customer Verified Customer

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Very knowledgeable great people to buy a car from i enjoyed ?? working with Laura and Zack please ?? give them a raise the deserve ?? it enjoyed ?? working with Laura and Zack please ?? give them a raise the deserve ?? it More

by JUICEBOYZ3 Verified Customer Verified Customer

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Very nice. Shiny and clean atmosphere. A definite upgrade from the old place. Staff is very friendly. Shiny and clean atmosphere. A definite upgrade from the old place. Staff is very friendly. More

by Stressaddresser2 Verified Customer Verified Customer

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The whole team at Boucher Ford in Menomonee Falls was fantastic! Prompt responses and friendly to deal with!! Would definitely look to them again in the future. fantastic! Prompt responses and friendly to deal with!! Would definitely look to them again in the future. More

by SCOTTLANGE1024 Verified Customer Verified Customer

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