Robert Krueger
Robert Krueger at Gordie Boucher Ford of Menomonee Falls

Robert Krueger

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.7
603 Reviews

Dealership Experience

20 yrs, 1 mo

4.7

603 Reviews

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603 Reviews of Robert Krueger

October 29, 2026

Dealership Rating
Employee Rating

Robert was great and took care of it. The shuttle service was a bit disoriented but nothing he could've done about it. More

by tkc2008
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Oct 29, 2026

Gordie Boucher Ford of Menomonee Falls responded

We're glad Robert took care of the service on your Ford F-150. We're sorry the shuttle experience was confusing and appreciate your understanding. Jeff Samp General Sales Manager 262-225-9010

October 28, 2026

Dealership Rating
Employee Rating

We love Boucher! Every staff member gets 5 stars for their customer service! We don't go anywhere else for our vehicle purchases and service. More

by Joannagrossi2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jubran, Mike McCulley

Oct 28, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for continuing to choose our team for your vehicle purchases and service. We're delighted the care you received for your Nissan Rogue Sport earned such high marks for our staff. Jeff Samp General Sales Manager 262-225-9010

October 27, 2026

Dealership Rating
Employee Rating

Overall it was good. When I made the appointment I was lead to believe I could get the AC looked at while the vehicle was in for an oil change. Unfortunately that wasn't More

by S.MAIER2230
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Oct 29, 2026

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jeff Samp General Sales Manager 262-225-9010

October 27, 2026

Dealership Rating
Employee Rating

Thank you Roger and your team of mechanics. They made a timely repair to my F250 Super Duty truck. Roger made me feel like part of the Boucher family. I'm from out of town and a major problem More

by 2HOLEINONE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar

Oct 27, 2026

Gordie Boucher Ford of Menomonee Falls responded

Our service team was happy to help resolve the steering issue on your Ford F250 Super Duty while you were away from home. We’re glad you felt like part of the family, and we appreciate your kind words about our team’s care. Jeff Samp General Sales Manager 262-225-9010

October 26, 2026

Dealership Rating
Employee Rating

He answered my questions and was very polite and helpful. Robert was very nice to deal with. Very good experience. More

by SUESIEHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jeff Samp General Sales Manager 262-225-9010

October 24, 2026

Dealership Rating
Employee Rating

They never let us down and the team members are great 👍 Always feel they do their best for us. More

by DKBRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jeff Samp General Sales Manager 262-225-9010

October 17, 2026

Dealership Rating
Employee Rating

Excellent It was Excellent. Wish you had taller bays to wash vehicles over 7' tall More

by JRUKAMP
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Oct 17, 2026

Gordie Boucher Ford of Menomonee Falls responded

Knowing the service on your Ford F-150 met your expectations is rewarding. Your suggestion about taller wash bays is valuable to our service department. Jeff Samp General Sales Manager 262-225-9010

October 17, 2026

Dealership Rating
Employee Rating

The car was returned in a timely manner and I received good communication through out the day. More

by redntra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re glad our service department returned your Ford Bronco promptly and kept you informed throughout the day. Thank you for the five-star rating. Jeff Samp General Sales Manager 262-225-9010

October 17, 2026

Dealership Rating
Employee Rating

Terrific experience. My vehicle was picked up and dropped off which was so convenient. I was able to see the work performed on my vehicle via an E-mailed video. More

by LUANNSEEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2026

Gordie Boucher Ford of Menomonee Falls responded

Knowing that our pickup and drop-off service felt convenient to you means a lot to our service team. We’re glad the emailed video gave you a clear look at the work performed on your Ford Escape. Your five-star rating and kind remarks mean a great deal to us. Jeff Samp General Sales Manager 262-225-9010

October 16, 2026

Dealership Rating
Employee Rating

Awesome service Awesome service customer service is A one Done Awesome job customer service is a one Robert was outstanding More

by EARNEST3242
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Oct 16, 2026

Gordie Boucher Ford of Menomonee Falls responded

Knowing you found our service on your Ford Escape outstanding is rewarding. Robert appreciates your praise, and all of us in the service department thank you for the five-star rating. Jeff Samp General Sales Manager 262-225-9010

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