Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Robert Krueger
Robert Krueger at Gordie Boucher Ford of Menomonee Falls
Refer Me

Robert Krueger

Service Writer

Gordie Boucher Ford of Menomonee Falls

N88 W14300 Main St
Menomonee Falls, WI 53051

Contact Me
4.7
423 Reviews
4.7

423 Reviews

Write a Review

423 Reviews of Robert Krueger

April 25, 2024

Dealership Rating
Employee Rating

They were always good to work with when buying a new vehicle and took care of my service needs More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Nolan

Helpful
Report | Print
Apr 26, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your very kind review, Dean. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Menomonee Falls. Alex Hienz Service Manager 262-225-9010

April 22, 2024

Dealership Rating
Employee Rating

Terrible service. Was told I have an oil leak. Took to another garage. Which I was told I do not! There’s oil everywhere because of sloppy work done by the techs! They More

by sadieck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
Report | Print
Apr 26, 2024

Gordie Boucher Ford of Menomonee Falls responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Alex Hienz Service Manager 262-225-9010

April 22, 2024

Dealership Rating
Employee Rating

Always a pleasure to work with service department. Very friendly and explains all work to be done. More

by DMATUSEWIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 22, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Hienz Service Manager 262-225-9010

April 16, 2024

Dealership Rating
Employee Rating

Robert has always given us great service. He explains what needs to be done and keeps us updated on the progress of our repair. More

by Rrj4951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 16, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your thoughts on working with Robert and our team. We're glad to hear we delivered such a great experience! Alex Hienz Service Manager 262-225-9010

April 10, 2024

Dealership Rating
Employee Rating

Quickly done with almost no inconvenience thanks . Again and again and again and again thank you. More

by STEVEN.BICHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 11, 2024

Gordie Boucher Ford of Menomonee Falls responded

Steven, Thank you so much for your excellent review! We are so glad that Robert had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Hienz Service Manager 262-225-9010

April 09, 2024

Dealership Rating
Employee Rating

From the time I arrived the service was excellent, the service did a great job of keeping me informed on the status of the service being performed and the estimated time to pick up the vehicle. Also the a More

by BHENSIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 10, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

April 05, 2024

Dealership Rating
Employee Rating

The guality ,speed and politeness of the persons working at the updated dealership is the reason for me being a repeat customer. More

by DIANELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Pleugers, Alex Hienz

Helpful
Report | Print
Apr 08, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi Dianels, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

March 20, 2024

Dealership Rating
Employee Rating

Great experience. This dealerships sales and service department are excellent. I would not consider another. More

by PORLANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Knope, Laura Hoeller, Katie Kerby, Mike Gregovich

Helpful
Report | Print
Mar 21, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2024

Dealership Rating
Employee Rating

Out of all the Ford dealers I have dealt with in this area they are the best! More

by PORLANDO
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Helpful
Report | Print
Mar 21, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!

March 20, 2024

Dealership Rating
Employee Rating

Great customer service. .quick service The service team rep is kind and honest.. Worth the money for the service More

by latunia2000
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Helpful
Report | Print
Mar 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.

1
2
...
43

Dealership Inventory (201 Vehicles)

new 2024 Ford Explorer car, priced at $46,497
2024 Ford Explorer
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
$46,497
View Details
used 2019 Jeep Grand Cherokee car, priced at $22,997
2019 Jeep Grand Cherokee
used
Velvet Red Pearlcoat exterior
Automatic
Four-wheel Drive
$22,997
View Details
used 2022 Jeep Wrangler Unlimited car, priced at $48,195
2022 Jeep Wrangler Unlimited
used
Hydro Blue Pearlcoat exterior
Automatic
Four-wheel Drive
$48,195
View Details
used 2022 Chevrolet Silverado 1500 car, priced at $43,995
2022 Chevrolet Silverado 1500
used
Black exterior
Automatic
Four-wheel Drive
$43,995
View Details
used 2016 Toyota Tacoma car, priced at $28,777
2016 Toyota Tacoma
used
Super White exterior
Automatic
Four-wheel Drive
$28,777
View Details
new 2024 Ford Edge car, priced at $39,999
2024 Ford Edge
new
Atlas Blue Metallic exterior
Automatic
All-wheel Drive
$39,999
View Details
View All Inventory