Laura Martinez

Kevin‘s customer service was beyond the best. He educated me as a customer. He took the time to show me and tell me everything about Mercedes class ABCF he explained everything in detail he deser He educated me as a customer. He took the time to show me and tell me everything about Mercedes class ABCF he explained everything in detail he deserves more than a 10+. More

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Setting the appointment took several calls. After waiting for several weeks for a call back I called the service department and asked the young woman to schedule for me so I didn't have to wai After waiting for several weeks for a call back I called the service department and asked the young woman to schedule for me so I didn't have to wait for a call back. From then on it was all nice. All employees and service team members went above and beyond too get my loaner car and complete the repairs with excellent customer service. Getting the appointment was my only issue. More

by SYLVIADOSSOLNEY1 Verified Customer Verified Customer

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Sales manager said he would take $500 off price . He was over written by the GM so that's why I give the low score . If one of your managers says they will do $500 off the GM should of honored it per He was over written by the GM so that's why I give the low score . If one of your managers says they will do $500 off the GM should of honored it period . More

by mikestone1207 Verified Customer Verified Customer

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Service was great and did not take long at all. Will gladly take it in without hesitation at all. Will gladly take it in without hesitation at all. More

by caauces Verified Customer Verified Customer

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