Laura V. Torres | Page 27

This dealership is really nice and there’s nice employees. employees. More

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Today I worked with Mrs. Laura Torres and she was fantastic! Very professional, courteous, patient and very knowledgeable! She made today an easy, painless, process in buying my new car! I was so ple fantastic! Very professional, courteous, patient and very knowledgeable! She made today an easy, painless, process in buying my new car! I was so pleased with her, I couldn’t have asked for a better sales person to help me. She is a true asset to this location! It was an absolute pleasure to work with her. More

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Very pleasant experience overall. Laura is kind, professional and patient. First time leasing a vehicle. Laura educated me regarding the process and made sure I understood every step. When my lea professional and patient. First time leasing a vehicle. Laura educated me regarding the process and made sure I understood every step. When my lease was up, once again Laura provided the necessary insight so that I could make an educated decision. Thanks to her help, I purchased my lease and the process was seamless and efficient. What really makes Laura special is her willingness to establish a relationship with the customer. She takes the time to ask the right questions so that she can better understand her customers needs instead of their wants. More

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This dealership has friendliest atmosphere I've ever experienced in auto buying. Laura was ABSOLUTELY incredible; her knowledge of the vehicle is what sold me. experienced in auto buying. Laura was ABSOLUTELY incredible; her knowledge of the vehicle is what sold me. More

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The entire team was gracious and accommodating. They took very good care of my mother-in-law. She has serious health issues. They worked hard to expedite the transaction so she could return to her recovery. very good care of my mother-in-law. She has serious health issues. They worked hard to expedite the transaction so she could return to her recovery. More

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Laura (Sales) and Stephanie were great. By far has been the best car buying experience thus far and my last vehicle was Lincoln which had A+ service as well. the best car buying experience thus far and my last vehicle was Lincoln which had A+ service as well. More

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I could not have asked for a better experience at City Volkswagen of Chicago, Laura went Above and Beyond in helping me trade in my current car, and helped pick the PERFECT one as its replacement. She fou Volkswagen of Chicago, Laura went Above and Beyond in helping me trade in my current car, and helped pick the PERFECT one as its replacement. She found me a car that met all of my wants and needs, and then some! We test drove it twice and explained all of the features and all of the amazing Warranty's that came with it. Then we got all the Paperwork signed and warranty's added on while Jennifer Stewart explained it all quickly and in detail. It was an amazing experience and will be for sure recommending all of my friends and family to join Volkswagen and visit this dealership. A+ Experience All Around. More

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I had a great experience visiting this dealership because of Laura! Even though she was taking care of someone else, she made sure my dad and I were being taken care of and answered questions the minute we w of Laura! Even though she was taking care of someone else, she made sure my dad and I were being taken care of and answered questions the minute we walked in. Laura also spoke Spanish which was super important for me because I wanted to make sure my dad knew what was being said. Laura was also patient, transparent, and provided me with different options to make sure my needs/wants were being met, she made my first-time experience purchasing a car comfortable and feel less overwhelming. More

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Laura helped me purchase my first car and was very helpful, patient, and reassuring throughout the whole process. I really liked her enthusiasm and positive attitude. I would recommend her to anybody helpful, patient, and reassuring throughout the whole process. I really liked her enthusiasm and positive attitude. I would recommend her to anybody who is considering buying a car. More

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I had a wonderful experience at this dealership. My girlfriend also bought a vehicle as well and we were both very pleased. I highly recommend checking out this dealership and also if you would like a girlfriend also bought a vehicle as well and we were both very pleased. I highly recommend checking out this dealership and also if you would like a great salesperson. Laura V. Torres is the best I highly recommend her. More

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