Lauren Pierce/ Snyder
Lauren Pierce/ Snyder at BMW of West Chester (formerly Otto's BMW)
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Lauren Pierce/ Snyder | Page 12

Client Advisor

BMW of West Chester (formerly Otto's BMW)

1275 Wilmington Pike
West Chester, PA 19382

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4.9
121 Reviews

Working in automobile sales for 15+ years. Selling for BMW for 5 years. If you want your car shopping experience to be a good one then come in and see me ! I pride myself in putting people at ease and making the overall experience fun. I will listen to your needs and help you find the best fit for you and your family. So give me a call for your next new or preowned Bmw. Look forward to meeting you soon.

Dealership Experience

3 yrs, 3 mos

Industry Experience

16 yrs, 1 mo

Languages Spoken

English English

4.9

121 Reviews

Write a Review

121 Reviews of Lauren Pierce/ Snyder

July 09, 2021

Dealership Rating
Employee Rating

Lauren was amazing!!!!! The group bent over backwards to make sure everything went smoothly... I forgot my exciting registration card when I went to pickup car and they still found a way to make it work. More

by Jodie N
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Keenan

Jul 09, 2021

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear Lauren was able to make your purchase a smooth and easy experience. Enjoy the summer driving season and many thanks again from all of us here at Otto's BMW!

June 24, 2021

Dealership Rating
Employee Rating

Top notch dealer experience. Purchased CPO BMW - car in beautiful condition and nicely detailed. Couldn’t have been easier to deal with. More

by anfleischman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2021

BMW of West Chester (formerly Otto's BMW) responded

We're delighted to hear you were so pleased with the easy purchasing experience with your CPO BMW. Enjoy the summer driving season and thank you for choosing Otto's BMW!

June 08, 2021

Dealership Rating
Employee Rating

I was exceptionally pleased with my experience at Otto's BMW. Lauren was the perfect salesperson for me. She never pushed, she nailed the communication process, and made me feel very comfortable from star More

by Sheila P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

BMW of West Chester (formerly Otto's BMW) responded

We are thrilled to hear Lauren delivered the perfect level of communication for an exceptional purchase experience. Many thanks from all of us here at Otto's BMW!

June 03, 2021

Dealership Rating
Employee Rating

Lauren was fantastic we enjoyed the entire experience and would recommend others do the same. Everything was smooth and very fast. We love our new car!!! More

by Lethalls26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2021

BMW of West Chester (formerly Otto's BMW) responded

We're delighted to hear Lauren delivered a smooth, efficient and enjoyable purchase experience for you. Many thanks again for choosing Otto's BMW!

May 27, 2021

Dealership Rating
Employee Rating

Lauren was a pleasure to work with. I haven't bought a car in a long time and there was no pressure. Would highly recommend. More

by Costa
Recommend Dealer
Yes
May 28, 2021

BMW of West Chester (formerly Otto's BMW) responded

We're pleased to hear Lauren delivered the easy, no pressure purchase experience we always strive for. Many thanks for choosing Otto's BMW!

May 20, 2021

Dealership Rating
Employee Rating

I found the car I wanted online and I went in to buy it. Lauren Snyder was very helpful. She sold me the car quickly and competently, with no attempt to upsell. I appreciate the fast turn around and no atte More

by Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 21, 2021

BMW of West Chester (formerly Otto's BMW) responded

We're are happy to hear Lauren was able to efficiently and competently get you into just the BMW you were looking for. Many thanks for choosing Otto's BMW!

May 17, 2021

Dealership Rating
Employee Rating

Lauren was super helpful, pleasant, responsive and easy to deal with! I would absolutely recommend her to friends and family in the market for a BMW! More

by Jcorbett9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 17, 2021

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear you enjoyed working with Lauren on your recent purchase. Many thanks for choosing Otto's BMW!

May 12, 2021

Dealership Rating
Employee Rating

As a first-time BMW buyer I wasn't sure what to expect and happy to report it was a great experience. Lauren was friendly, professional, and accommodating. Buying a new car can be stressful and she ensure More

by michaelh430
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 13, 2021

BMW of West Chester (formerly Otto's BMW) responded

We're delighted to hear Lauren delivered the professional and accommodating experience we always strive for. Wishing you a warm welcome to the Otto's BMW family!

May 10, 2021

Dealership Rating
Employee Rating

Lauren had the car ready to test drive at the front door on a rainy night and was waiting for us after we called to see if it was still available. Then she had most of the sales paperwork done before we arr More

by zay290
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 11, 2021

BMW of West Chester (formerly Otto's BMW) responded

Thank you for your recognition of the purchase experience facilitated by Lauren for your recent purchase. Your satisfaction before, during and after the sale is our goal for you and key to our mutual long term success. Many thanks for choosing Otto's BMW!

May 09, 2021

Dealership Rating
Employee Rating

Purchasing my new car with Lauren was the best experience it could have ever been. Both her and Otto’s went above and beyond at ensure all of my needs were met with ease. A luxury experience for a luxury pur More

by andrewwbrady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 10, 2021

BMW of West Chester (formerly Otto's BMW) responded

We're so pleased to hear you enjoyed working with Lauren on your recent purchase. Delivering a superior experience is always our goal here at Otto's BMW!

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