40 Reviews
Write a Review40 Reviews of Lauren Rogers
October 20, 2026
Always pleasant and fast service. The personnel are respectful and courteous aii the time. They consistently keep the customers updated on the progress of service. The personnel are respectful and courteous aii the time. They consistently keep the customers updated on the progress of service. More
October 19, 2026
Lauren, the service advisor, lied to me. She said there was a hole in my tire that they couldn’t fix and I had to buy a new one. I took it somewhere else and they told me nothing was wrong w She said there was a hole in my tire that they couldn’t fix and I had to buy a new one. I took it somewhere else and they told me nothing was wrong with the tire and put it back on for me. I bought a new tire for nothing. A bunch of scammers. More
October 17, 2026
I am highly disappointed with the service department's pricing transparency and fairness. I needed a replacement fuel cover for my vehicle. The dealership quoted me $139.00 for the part and an additional pricing transparency and fairness. I needed a replacement fuel cover for my vehicle. The dealership quoted me $139.00 for the part and an additional $220.00 for labor to install it—bringing the total quote to $359.00. Upon doing my own research, I found the exact same part online for $72.00. Furthermore, the installation literally required nothing more than tightening two bolts, which takes less than five minutes. Charging a $220 flat labor fee for a two-bolt, five-minute job is an extreme and unreasonable markup. I highly recommend checking online parts prices and consulting an independent mechanic before agreeing to any service here. They will overcharge you significantly for simple fixes if you don't double-check their work. More
October 12, 2026
I went in 3 days before my appt to make sure you had part on stock. I was told you did. Day of appt they had to order the holligen bulb and made me wait 3 hrs. Not cool. When looking at new vehicle was told on stock. I was told you did. Day of appt they had to order the holligen bulb and made me wait 3 hrs. Not cool. When looking at new vehicle was told going get the key to look inside the car and they left me outside waiting for 20min. Not cool. More
Other Employees Tagged: Don't remember sales person
October 11, 2026
My experience was great with this dealership. The representative was attentive, very knowledgeable and explained the process extremely well. The representative was attentive, very knowledgeable and explained the process extremely well. More
Other Employees Tagged: Terra Harris, Chris Sherban, Aaron Captain
October 10, 2026
Very good service and great customer service. Thank you very much have a wonderful day Thank you very much have a wonderful day More
Other Employees Tagged: Terra Harris
October 07, 2026
The service department was very courteous and able to get me quickly for an oil change. me quickly for an oil change. More
Other Employees Tagged: Terra Harris, Chris Sherban, Aaron Captain

