Lauren Taylor
Lauren Taylor at  Findlay Volvo Cars Las Vegas

Lauren Taylor

Service Coordinator

Findlay Volvo Cars Las Vegas

6385 Roy Horn Wy
Las Vegas, NV 89118

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4.9
104 Reviews
4.9

104 Reviews

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104 Reviews of Lauren Taylor

December 22, 2025

Dealership Rating
Employee Rating

Findlay Volvo is always a positive experience because the service department employees are so professional and super friendly and accommodating. The only negative is the location even the GPS has a hard tim More

by roseredmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Ly

Dec 23, 2025

Findlay Volvo Cars Las Vegas responded

Thank you for being a valued and loyal customer to our service department! We appreciate your kind words and we look forward to seeing you again at Findlay Volvo Cars Las Vegas!

November 12, 2025

Dealership Rating
Employee Rating

Every detail from start to finish at this service dealer is exceptional. Best service in Las Vegas! More

by ESTELA.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2025

Findlay Volvo Cars Las Vegas responded

Estela, Thank you for the five-star rating! The team looks forward to working with you again! – Findlay Volvo Cars Las Vegas

October 16, 2025

Dealership Rating
Employee Rating

Always helpful for information as well as repairs giving options with consideration to expenses and histories on same type vehicles. Great customer services. More

by MOMMAMEYERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bailey Anderson, Jerrett Wallace, Jonathan Lucio , Only rated those employees I've had relationships with.

Oct 17, 2025

Findlay Volvo Cars Las Vegas responded

Thank you for highlighting our helpful and considerate service team! It means a lot to hear your feedback about our Service Department, and we'll see you next time at Findlay Volvo Cars Las Vegas. Have a great day!

October 08, 2025

Dealership Rating
Employee Rating

First-class service. The service staff is always attentive,knowledgable and quick to please. The sales staff has been most helpful as well. More

by alice9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Findlay Volvo Cars Las Vegas responded

Alice, we're delighted to hear that you consistently receive first-class service from both our attentive service team and helpful sales staff. Thank you for choosing Findlay Volvo Cars Las Vegas! See you next time!

October 04, 2025

Dealership Rating
Employee Rating

Excellent service at Finlay Volvo. The sales people and managers go out of there way to make you feel comfortable about the purchase and make sure you get the best deal More

by LARRYG522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2025

Findlay Volvo Cars Las Vegas responded

We're pleased to hear that our team made you feel comfortable and ensured you got the best deal at Findlay Volvo Cars Las Vegas. We appreciate your business and hope to see you again down the road! Safe travels!

October 02, 2025

Dealership Rating
Employee Rating

My impression was that both the appointment setter (Lauren) and service advisor (Kenny) made light on the issue my newly-acquired vehicle was experiencing. The last thing in the world anyone wants to More

by 2025 XC40
Recommend Dealer
No

Other Employees Tagged: Kenny Ly

Oct 07, 2025

Findlay Volvo Cars Las Vegas responded

Thank you for taking the time to share your experience. We’re truly sorry to hear that you felt your concern wasn’t taken as seriously as it should have been. Your feedback is very important to us, and we’ll be addressing this with our team to ensure every customer concern is met with the attention and care it deserves. Please know that this is not the level of service we strive to provide at Findlay Volvo Cars Las Vegas. I’d appreciate the chance to personally review what happened and make things right. — Bailey Anderson, Service Manager Findlay Volvo Cars Las Vegas

September 27, 2025

Dealership Rating
Employee Rating

This is the best service dept I’ve ever been to. All the advisors are friendly and knowledgeable. The service manager, Bailey, is a hands on manager and strives to assure your Volvo service is compl More

by rick8923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Findlay Volvo Cars Las Vegas responded

Rick, thank you for sharing your awesome feedback with the Findlay Volvo Cars Las Vegas team! See you next time!

September 21, 2025

Dealership Rating
Employee Rating

Always very very very good experience on all levels Kenny li so helpful and pleasant Baily great manager. Jared also great. More

by FLGREENSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Findlay Volvo Cars Las Vegas responded

Thank you for sharing your feedback about Kenny, Baily, and Jared! We’re happy to hear you always have a great experience at Findlay Volvo Cars Las Vegas and look forward to seeing you next time!

September 16, 2025

Dealership Rating
Employee Rating

Excellent customer service and great cars my family owned Volvo car for decades and I owned Volvo since I starting to drive More

by Blanca Fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2025

Findlay Volvo Cars Las Vegas responded

Blanca, thank you for sharing your feedback! We hope to welcome you back to Findlay Volvo Cars Las Vegas again in the future. Safe travels!

September 10, 2025

Dealership Rating
Employee Rating

Great service and handling as always. Personnel were professional and courteous. Pick up prompt and efficient. More

by toni_kern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Findlay Volvo Cars Las Vegas responded

Thank you for sharing your stellar feedback, Toni! We hope you will continue to choose Findlay Volvo Cars Las Vegas for all your future automotive needs.

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