Laurevens Desrosiers

I took my vehicle to have the back brake pads replaced. they ended up damaging my caliper trying to remove the pins, as they were unsuccessful. A BMW DEALER/SHOP THAT DOES NOT KNOW HOW TO REMOVE THEIR OWN they ended up damaging my caliper trying to remove the pins, as they were unsuccessful. A BMW DEALER/SHOP THAT DOES NOT KNOW HOW TO REMOVE THEIR OWN PRODUCT. when confronted they refused to take responsibility. make sure you guys are taking pictures before and after visiting this place. I would never trust them ever again with any service. More

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service is always prompt, friendly and professional. the setting is airy, sunny and very well managed/calm. i have a high degree of confidence in the service professionals, and appreciate their lay/simp the setting is airy, sunny and very well managed/calm. i have a high degree of confidence in the service professionals, and appreciate their lay/simplified explanations for the work that needs to be done. the place has the feel of a familiar neighborhood shop with the high end qualities you expect from bmw. More

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I took my BMW in to have it serviced twice this month, and Laurevens did an excellent job of making sure everything went well, which it did. He was courteous, competent, and a pleasure to work with. and Laurevens did an excellent job of making sure everything went well, which it did. He was courteous, competent, and a pleasure to work with. More

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Laurevens and Robert were patient and accommodating with vehicle issues that would frustrate anyone. We needed immediate attention to a recurring problem, they made an unexpected loaner available so we coul vehicle issues that would frustrate anyone. We needed immediate attention to a recurring problem, they made an unexpected loaner available so we could travel for a family emergency and then took an empathetic and considerate approach to our vehicles needs. They approach their roles with a level of responsibility and accountability that fostered trust with us, which is essential in this type of service dynamic. More

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Laurevens and the service team provided excellent service. His communication was great, and his customer service was courteous and professional. service. His communication was great, and his customer service was courteous and professional. More

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Spacious, relaxed, not busy. It’s way more comfortable. It also got friendly staff who communicated with clients well. It’s way more comfortable. It also got friendly staff who communicated with clients well. More

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Excellent experience with this dealership. They bailed me out with a loaner after my car had broken down on the highway a long way from home. They were extremely communicative and accommodated They bailed me out with a loaner after my car had broken down on the highway a long way from home. They were extremely communicative and accommodated me in every way possible. I’m glad I had AAA tow my car to the friendly and professional people at Herb Chambers. More

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Amiel in the service department is always super helpful and great to work with. Gabriel and the sales team as also very knowledgeable and friendly. and great to work with. Gabriel and the sales team as also very knowledgeable and friendly. More

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Great service! Handled my car with great care and did it very fast. Very happy Handled my car with great care and did it very fast. Very happy More

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Wonderful location and I have to say great staff. ! Robert does a wonderful job! He is extremely professinal and knows how to treat customers the right way! ! Robert does a wonderful job! He is extremely professinal and knows how to treat customers the right way! More

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