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Laurevens Desrosiers
Laurevens Desrosiers at BMW Certified Pre-Owned Medford, A Herb Chambers Company
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Laurevens Desrosiers | Page 2

Service Advisor

BMW Certified Pre-Owned Medford, A Herb Chambers Company

60 Mystic Ave
Medford, MA 02155

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4.9
19 Reviews
4.9

19 Reviews

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19 Reviews of Laurevens Desrosiers

December 30, 2023

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Employee Rating

I took my car for servicing and they are very professional and courteous!! Thank you More

by jrivas690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Grullon, Amiel Callender

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Jan 03, 2024

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for the five-star review and kind words about our service team at Herb Chambers BMW Certified Pre-Owned Medford! We'll see you next time!

December 20, 2023

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Employee Rating

The Medford team has truly been outstanding, delivering top-tier service. During a busy workday morning, I needed to drop off my vehicle. The team efficiently checked me in and arranged an Uber ride to get More

by Ericmejia78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth

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Dec 21, 2023

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Eric, it's great to know our team at Herb Chambers BMW Certified Pre-Owned Medford could provide you with an efficient and seamless experience. We're always here to make your day a little easier! Thanks for the review.

December 11, 2023

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Staffs are courteous and waiting area is clean and neat. Good experience for the start. More

by f22mvp
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 12, 2023

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our courteous staff and found our waiting area clean and neat. It's our goal to provide a welcoming environment and excellent service from the very start at Herb Chambers BMW Certified Pre-Owned Medford!

December 07, 2023

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Car serviced on time, free multi point inspection done and work needed with repairs estimate included. Courteous, knowledgeable, and friendly people to help me, a place that I recommend. More

by Rosario Cascio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Grullon, Amiel Callender, Rami Aboutayoun

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Dec 08, 2023

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Rosario, we're glad to know that you had a positive experience with our team at Herb Chambers BMW Certified Pre-Owned Medford. We appreciate your recommendation and look forward to assisting you in the future!

November 29, 2023

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Employee Rating

Great team members. Herb should be VERY PROUD!! Everyone is extremely courteous, friendly, respectful, and kind. More

by Daboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amiel Callender

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Nov 30, 2023

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Hey Daboy, we're delighted to know that you had a positive experience with our team at Herb Chambers BMW Certified Pre-Owned Medford. Thank you for choosing us! We'll see you next time. Safe travels!

November 21, 2023

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Employee Rating

Prompt service from very friendly staff. Comfortable waiting area if you choose to wait for service to be completed. More

by Dfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 22, 2023

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We're glad to know you found our service prompt and staff friendly at Herb Chambers BMW Certified Pre-Owned Medford. Thanks for the positive feedback about our waiting area too!

November 16, 2023

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Employee Rating

Always great service with friendly and knowledgeable staff. The service was fast and the advisor always kept me informed throughout the entire process. More

by 1callkevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Grullon

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Nov 16, 2023

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for the 5-star rating! We're delighted to know that you had a great experience with our team at Herb Chambers BMW Certified Pre-Owned Medford. We look forward to serving you again! Safe travels!

November 02, 2023

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Employee Rating

What is great customer service? Great customer service means following best practices like valuing customers' time, having a pleasant attitude, and providing knowledgeable and reso More

by bdonofrio33
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Recommend Dealer
Yes
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Nov 02, 2023

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We're delighted to know that our team at Herb Chambers BMW Certified Pre-Owned Medford was able to provide you with the excellent customer service we strive for. Thanks so much for your positive feedback and appreciation!

October 05, 2023

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Employee Rating

Staff all very friendly and professional. Car was ready when promised and the work was done properly. More

by stgmobile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Apanian, Jose Grullon, Amiel Callender, Melissa Steffy, James Aiello, Rami Aboutayoun

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Oct 06, 2023

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We're glad to know you had a positive experience with our team at Herb Chambers BMW Certified Pre-Owned Medford. Thanks for trusting us with your car, and we look forward to serving you again in the future!

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