
Laurevens Desrosiers
Service Advisor
BMW Certified Pre-Owned Medford, A Herb Chambers Company
60 Mystic Ave
Medford, MA 02155
Dealership Experience
3 yrs, 11 mos
Languages Spoken
Creole
English
37 Reviews
Write a Review37 Reviews of Laurevens Desrosiers
June 29, 2025
service is always prompt, friendly and professional. the setting is airy, sunny and very well managed/calm. i have a high degree of confidence in the service professionals, and appreciate their lay/simp the setting is airy, sunny and very well managed/calm. i have a high degree of confidence in the service professionals, and appreciate their lay/simplified explanations for the work that needs to be done. the place has the feel of a familiar neighborhood shop with the high end qualities you expect from bmw. More
Other Employees Tagged: Amiel Callender
June 14, 2025
I took my BMW in to have it serviced twice this month, and Laurevens did an excellent job of making sure everything went well, which it did. He was courteous, competent, and a pleasure to work with. and Laurevens did an excellent job of making sure everything went well, which it did. He was courteous, competent, and a pleasure to work with. More
Other Employees Tagged: Amiel Callender
June 08, 2025
Laurevens and Robert were patient and accommodating with vehicle issues that would frustrate anyone. We needed immediate attention to a recurring problem, they made an unexpected loaner available so we coul vehicle issues that would frustrate anyone. We needed immediate attention to a recurring problem, they made an unexpected loaner available so we could travel for a family emergency and then took an empathetic and considerate approach to our vehicles needs. They approach their roles with a level of responsibility and accountability that fostered trust with us, which is essential in this type of service dynamic. More
Other Employees Tagged: Robert Cohoon
April 30, 2025
Spacious, relaxed, not busy. It’s way more comfortable. It also got friendly staff who communicated with clients well. It’s way more comfortable. It also got friendly staff who communicated with clients well. More
Other Employees Tagged: Amiel Callender
April 03, 2025
Excellent experience with this dealership. They bailed me out with a loaner after my car had broken down on the highway a long way from home. They were extremely communicative and accommodated They bailed me out with a loaner after my car had broken down on the highway a long way from home. They were extremely communicative and accommodated me in every way possible. I’m glad I had AAA tow my car to the friendly and professional people at Herb Chambers. More
Other Employees Tagged: Amiel Callender
February 27, 2025
Amiel in the service department is always super helpful and great to work with. Gabriel and the sales team as also very knowledgeable and friendly. and great to work with. Gabriel and the sales team as also very knowledgeable and friendly. More
Other Employees Tagged: Amiel Callender, Robert Cohoon
February 22, 2025
Great service! Handled my car with great care and did it very fast. Very happy Handled my car with great care and did it very fast. Very happy More
Other Employees Tagged: Amiel Callender
December 05, 2024
Wonderful location and I have to say great staff. ! Robert does a wonderful job! He is extremely professinal and knows how to treat customers the right way! ! Robert does a wonderful job! He is extremely professinal and knows how to treat customers the right way! More
Other Employees Tagged: Amiel Callender, Robert Cohoon
November 19, 2024
The dealership has been extremely responsive to my car servicing needs and each employee has been extremely accommodating and attentive to my requests and questions. I’m very happy with my experience with servicing needs and each employee has been extremely accommodating and attentive to my requests and questions. I’m very happy with my experience with the dealership. More
Other Employees Tagged: Nicholas Apanian, James Aiello, Rahul Paul , Rami Aboutayoun


