Laurie Beauchemin | Page 12

10 years of service I've been bringing my vehicle to Ira and supported by Laurie Beauchemin for almost 10 years now and would not consider going anywhere else. The work I've been bringing my vehicle to Ira and supported by Laurie Beauchemin for almost 10 years now and would not consider going anywhere else. The work is always top notch and the service is outstanding. At this point I would not even consider another brand. More

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Excellent Laurie was great to deal with for my maintenance needs and work done was absolutely 1st class. Thank You! Looking forward to next service maintenance. Laurie was great to deal with for my maintenance needs and work done was absolutely 1st class. Thank You! Looking forward to next service maintenance. More

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Great service Laurie took care of all my needs for my 10,000 mile check up. She listens and really takes care of her clients - give her a raise! Laurie took care of all my needs for my 10,000 mile check up. She listens and really takes care of her clients - give her a raise! More

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Responsive and timely service Laurie Beauchemin was helpful as always with clarifying service needs and keeping us posted on the timing of the work. We have the pick up and drop o Laurie Beauchemin was helpful as always with clarifying service needs and keeping us posted on the timing of the work. We have the pick up and drop off of our vehicles with IRA and the use of a loaner car. Laurie and Fraser always do an outstanding job of coordinating the pick ups and drop offs, despite us living 100 miles from the dealership More

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Always Great Service As usual the service was communicated and performed in an excellent manner. The consistency is gratefully appreciated as well as the availability of s As usual the service was communicated and performed in an excellent manner. The consistency is gratefully appreciated as well as the availability of service times. More

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Exceptional Service Laurie always is pleasant and a joy to work with. It never is any fun when your car is being serviced but Laurie takes the pain out of it. She always Laurie always is pleasant and a joy to work with. It never is any fun when your car is being serviced but Laurie takes the pain out of it. She always recommends just what you need and no more. I trust that Laurie is looking out for my best interests. More

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Above and beyond service experience. This was my first time at Ira and my first Lexus service since moving to New Hampshire. I arrived without an appointment, after red lights appeared o This was my first time at Ira and my first Lexus service since moving to New Hampshire. I arrived without an appointment, after red lights appeared on my dash while driving on the highway 101.. My 2005 ES330 is my third Lexus since 1992. I have lived in three other states during that time (Virginia, Missouri, and Illinois) and was always very satisfied with service at my Lexus dealer. The service at Ira was my best service ever. Service Consultant, Laurie Beauchemin, thoroughly explained everything that needed to be addressed. When the invoice was ready, she carefully went through it with me. In between, she was checking on me and offering explanations and suggestions, while I waited for my car. Laurie is a very valuable asset to Ira Lexus. Certified Technician, Tim Thirkell, was the best I had ever encountered. He worked on my car for 8 hours and took care of numerous issues, including 90K mile service. Laurie took me to the service bay, where Tim showed me what he was doing and why. He explained issues that needed to be addressed immediately and issues to watch for down the road. I commented that the engine looked really dirty, so Tim actually power washed it for me. Both Laurie and Tim went the extra mile and I had complete confidence in them. They did a professional job, with personal attention to the customer. I could not have been more pleased and left extremely grateful for their good work. Nancy Koberstein Exeter, New Hampshire More

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Expectations Laurie did a great job in servicing my needs and went far beyond doing a great job. She was very respective to what I needed done and how to get it d Laurie did a great job in servicing my needs and went far beyond doing a great job. She was very respective to what I needed done and how to get it done within my budget. More

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Excellent My service was excellent. Dawn did a great job explaining the service and also helping with an outstanding issue that I didn't take care of in a timel My service was excellent. Dawn did a great job explaining the service and also helping with an outstanding issue that I didn't take care of in a timely manner. Thank you! More

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Outstanding as usual! I am currently driving my 5th ES Series Lexus and I'm a thoroughly satisfied IRA customer...The high level of service I continually receive from the k I am currently driving my 5th ES Series Lexus and I'm a thoroughly satisfied IRA customer...The high level of service I continually receive from the knowledgeable staff is part of the reason I keep coming back. More

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